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News | Published June 25 2020

Mobility Vehicle Hire boss: "We are using all of our experience to help our customers as best we can"

In an exclusive interview with Jagjeet Kudhail, CEO of Mobility Vehicle Hire Ltd, we discuss how his business has adapted throughout the Covid-19 pandemic and what looks to be the future of the specialist vehicle hire industry.

This is a difficult time for everybody, and every industry - whether that difficulty manifests in a complete lack of market interest or challenging conditions given fluctuating and ever-changing demand.

When asked about how he thought Covid-19 had affected the industry and his company in particular, Mr Kudhail said: "It is indeed a sad and very challenging time for everyone at the moment.

"As a company, we are working as a team and using all of our experience to put together options that help our customers in whatever way we can. 

"With this in mind, we at Mobility Vehicle Hire wanted to do what we can as a company to help our customers get back to work. We have therefore set up reduced rates for them across the first few weeks of June."

Mobility Vehicle Hire specialise in the short and long-term supply of adapted and wheelchair accessible vehicles and minibuses. They are entering into their 11th year of trading this year, and pride themselves on "high levels of customer service and knowledge to help customers source a vehicle based on their individual requirements".

We also asked him what other measures that MVH were taking to support their customers through this difficult time.

"During these current challenging times, Mobility Vehicle Hire and Sales want to offer support to other businesses, organisations and customers that may require it. 

"With the government guidelines informing us to only use public transport where necessary, we see that we can offer some financial assistance to those wanting to hire private transport. Therefore, we are offering a variety of options for bookings beginning through June and July 2020.

"These include offering seven-day bookings for the price of just five days, and new 'try before you buy' options for purchases."

MVH's fleet is varied, and includes highly accessible cars, vans, trucks and minibuses for those who require them.

For more information about Mobility Vehicle Hire, you can view their best practice article here.

Authored by

The Parliamentary Review

@theparlreview
June 25 2020

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