A Message from Lord Pickles and Lord Blunkett, followed by Blujay's best practice article

The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from Blujay is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.

Blunkett signature Rt Hon The Lord David Blunkett
Pickles signature Rt Hon The Lord Eric Pickles

Douglas Braun, CEO
BluJay Solutions and the Global Trade
Network optimise companies’ future in
supply chain
BluJay Solutions is a global provider of supply chain software
applications and services connected to trade. Founded in
1972, the organisation has created a Global Trade Network
ecosystem that provides customers with a full range of integrated
services enabling the movement of goods from one end of the
supply chain to the other. BluJay have their UK headquarters
in Manchester, UK, as well as 15 other offices in 14 different
countries. CEO Douglas Braun discusses how BluJay have built
a specialised and holistic network that helps customers in over
100 countries maximise the efficiency of global supply chains.
We provide software technology on a single platform for participants in the global
supply chain. Our platform is used by shippers, logistics service providers, freight
forwarders, retailers, and many other businesses within the supply chain, offering
transportation management, customs and compliance software, e-commerce
solutions, warehouse and yard management solutions, mobile tracking and routing,
and network integration.
What is unique is that we provide a cloud-based platform, that provides single
instance multi-tenant solutions. Any user can access the same information at
anytime, anywhere across the globe. We help to harmonise trade and create
friction-free borders, offering one solution for multi-country, multi-language
customs management – currently 30 countries and growing. Our solution helps
companies stay compliant with regulations, while our customs brokers have a voice
on behalf of BluJay and our customers, actively influencing the rules of the future.
We have an entire organization paying attention to customs and compliance so
that our customers do not have to think about it – it simply works.
»CEO: Douglas Braun
»Established in 1972
»Global headquarters in
»Services: Supply chain software
applications and services
connected to global trade
»No. of global employees: Over
»BluJay has over 7,500
customers in more than 100
countries, moving over $50
billion in commerce on our
platform and processing
1.9 billion transportation
transactions annually
BluJay Solutions
Highlighting best practice
The BluJay personality
At BluJay, we say that supply chain
is the ultimate team sport. Within
BluJay we are a team, but we are also
a team with our customers, and our
entire network. We truly measure
our success by that of our customers.
Our priority is always customer first,
team second, and individual third. We
empower and encourage our team to
make decisions in the best interest of
our customers. We think it is better to
make a thoughtful decision and learn
from it, than it is to stay still in our
The staff at BluJay are the best in
the business. They are focused on
delighting our customers and our
customers’ customers. When we
asked customers how they would best
describe our staff, the most common
answers included words like driven,
open, trustworthy, collaborative,
community-minded and fun.
On average, we are gaining 1.5 new
customers per day, with approximately
two existing customers per day
expanding their relationship with us.
The more our customers participate
in our Global Trade Network, the
more they are able to get out of it,
as our network allows our customers
to connect multiple supply chains
around the world. Our collective and
collaborative approach allows them to
achieve greater efficiency, visibility and
velocity, while also affording them new
The Global Trade Network is
Billions upon billions of products move
from supplier to manufacturer to
distributor to retailer to consumer –
or points in-between, often skipping
some points altogether in today’s
consumer-driven economy. These
goods must cross borders and time
zones while traversing a landscape
of geopolitical uncertainty, natural
disasters and volatile economies.
The true power of our technology
is realised as part of an ecosystem
connecting suppliers, vendors,
partners, brokers and customers
in a collaborative network that
combines multiple supply chains. This
is why BluJay introduced the Global
Trade Network, the fastest-growing
supply chain network with over
Since our foundation as Kewill in
1972, we have made a series of
acquisitions to expand our contacts
and capabilities. We rebranded in
2017 as BluJay Solutions, reintroducing
ourselves under a unified brand with
a holistic ecosystem of supply chain
solutions, and the transformative
Global Trade Network.
For example, our MessageBroker B2B
solution is used to connect the supply
chains of all types of businesses,
particularly those with large numbers
of trading partners – such as retail
and manufacturing – to automate
BluJay’s supply chain
execution technology
platform manages all
modes of transport and
We truly
measure our
success by that
of our
Ourpriority is
customer first,
and we
empower and
encourage our
team to make
decisions in the
best interest of
our customers
One of our more recent acquisitions
was Blackbay, an Australian company
with a mobility platform providing
a complete last-mile, end-to-end
delivery experience. The technology,
now BluJay’s MobileSTAR, is a
configurable end-to-end application
that connects the shipper, operations,
drivers, and customers with real-
time data, visibility, and automated
workflows to deliver a better customer
experience. We have integrated the
application with our transportation
management and yard management
solutions, and we continue to explore
similar consumer-driven services to
further improve and add value to our
customer offerings.
Navigating change
There is still a lot of uncertainty
surrounding the concrete impacts
of Brexit on both our industry and
business more broadly. Businesses
around the world do not have to sit
on their hands and wait to see how
the trade deals between Britain and
the rest of the world will take shape.
They should be exploring opportunities
to be among the first companies to
take advantage of technology-led
Our strategy with regard to Brexit
has been about ensuring we are as
prepared as possible. Our technology
is robust, we have plans in place, and
decades of experience at updating
our technology to accommodate
changing regulations of multiple
countries. So we’re confident in our
ability to provide the technology
customers need to keep their trade
Geopolitical forces are out of our
control, and we are aware that a trade
war will impact the global supply
chain, our customers and our network;
however, we are in a strong position
to help mitigate the impacts. The driver
shortage is an issue facing the USA
and Europe at the moment; however,
our network affords our customers
access to transport management
services, capacity and visibility across
the USA and Europe, which can help
alleviate the effects.
A future-proof approach
Our products are continually being
developed to navigate potential
change, while we are constantly
evolving our solutions. It’s important
that we listen to the voice of our
customers. We host events, have
an active Customer Advisory Board
community, and log many miles
visiting customers around the world.
BluJay also dedicates 25 per cent of
our product development efforts to
our customers’ ideas.
Teamwork is a fundamental aspect
of our business, and by listening and
working together with our customers
and partners, our network becomes
stronger, and that collaboration
helps us offer a better and more
Our supply
chain solutions
network are
designed to
changing trade
regulations and
market forces
Customers gain a
competitive edge with
improved customer
service and reduced

This article was sponsored by Blujay. The Parliamentary Review is wholly funded by the representatives who write for it. The publication in which this article originally appeared contained the following foreword from The Rt Hon Theresa May MP.

The Rt Hon Theresa May MP's Foreword For The Parliamentary Review

By The Rt Hon Theresa May MP

This foreword from the then Prime Minister appeared in the 2018/19 Parliamentary Review.

British politics provides ample material for analysis in the pages of The Parliamentary Review. For Her Majesty’s Government, our task in the year ahead is clear: to achieve the best Brexit deal for Britain and to carry on our work to build a more prosperous and united country – one that truly works for everyone. 

The right Brexit deal will not be sufficient on its own to secure a more prosperous future for Britain. We also need to ensure that our economy is ready for what tomorrow will bring. Our Modern Industrial Strategy is our plan to do that. It means Government stepping up to secure the foundations of our productivity: providing an education system that delivers the skills our economy needs, improving school standards and transforming technical education; delivering infrastructure for growth; ensuring people have the homes they need in the places they want to live. It is all about taking action for the long-term that will pay dividends in the future.

But it also goes beyond that. Government, the private sector and academia working together as strategic partners achieve far more than we could separately. That is why we have set an ambitious goal of lifting UK public and private research and development investment to 2.4 per cent of GDP by 2027. It is why we are developing four Grand Challenges, the big drivers of social and economic change in the world today: harnessing artificial intelligence and the data revolution; leading in changes to the future of mobility; meeting the challenges of our ageing society; and driving ahead the revolution in clean growth. By focusing our efforts on making the most of these areas of enormous potential, we can develop new exports, grow new industries and create more good jobs in every part of our country.

Years of hard work and sacrifice from the British people have got our deficit down by over three quarters. We are building on this success by taking a balanced approach to public spending. We are continuing to deal with our debts, so that our economy can remain strong and we can protect people’s jobs, and at the same time we are investing in vital public services, like our NHS. We have set out plans to increase NHS funding annually by an average by 3.4 percent in real terms: that is £394 million a week more. In return, the NHS will produce a ten-year plan, led by doctors and nurses, to eliminate waste and improve patient care.

I believe that Britain can look to the future with confidence. We are leaving the EU and setting a new course for prosperity as a global trading nation. We have a Modern Industrial Strategy that is strengthening the foundations of our economy and helping us to seize the opportunities of the future. We are investing in the public services we all rely on and helping them to grow and improve. Building on our country’s great strengths – our world-class universities and researchers, our excellent services sector, our cutting edge manufacturers, our vibrant creative industries, our dedicated public servants – we can look towards a new decade that is ripe with possibility. The government I lead is doing all it can to make that brighter future a reality for everyone in our country. 

British politics provides ample material for analysis in the pages of The Parliamentary Review 
The Rt Hon Theresa May MP
Prime Minister