31BURNETTS |
BEST PRACTICE REPRESENTATIVE 2018
investment in premises, machinery,
recruitment, training and systems,
and our teams are committed to this
exciting development. The customer
is, of course, integral to these plans
and we are already working with
their engineers to develop modular
products for future platforms that
reduce weight and lower cost.
People and culture
A business is only as good as its
people; the hardest task for any
business is creating a dynamic and
capable team who both challenge and
complement each other while sharing
a common goal. We are proud to
have staff with over 30 years’ service
working alongside young, dynamic
people who are full of ideas and
embrace change. We have people
working towards NVQ qualifications
on modern apprenticeships, attending
external training courses on quality and
CAD/CAM systems while developing
their skills in our lean manufacturing
workshops. Ultimately, it is these
people who will shape our future; their
drive and enthusiasm are invaluable.
We are also keen to acknowledge
how changes at the top are driving
the business forward. In 2013, my son
Declan finally joined the company.
This was the culmination of a long-
held plan which saw him receive a
business degree and some invaluable
industry experience. As our commercial
director, Declan is changing the face
of the company, raising our profile in
multiple markets and generating real
opportunities while also inspiring the
next generation of our team.
Investment
We employ a culture of continuous
improvement and much of the
company’s growth has come from
developing products and processes.
We operate 45 moulding presses,
and have invested over £2.3 million
in machinery. This trend will continue
in 2018, with the investment in an
automotive facility and the arrival of
a high-tech camera inspection system
that will approve 18 million rubber
parts annually.
To be successful, a business must
choose the right partners, and we
have built up a strong network of
trusted advisers who offer invaluable
support and expertise. It is impossible
for a company of our size to be an
expert in every field, and we have
seen great benefit from working
with companies who can guide us
through R&D taxation, employment
legislation, patent laws, grants, energy
consumption, international law and
climate change levy to name but a
few. Working with the right people
has delivered enormous benefits.
A positive future
Delivering exceptional service remains
of paramount importance to our
strategic direction, and we will see
further investment in our people to
support our continued growth. Over
100 new mould tools will arrive over
the coming 18 months in support of
existing customers as we deliver on
our commitment to grow UK domestic
sales to £7.5 million.
We employ a
culture of
continuous
improvement
and much of
the company’s
growth has
come from
developing
products and
processes
“
“
One of 73 tools
manufactured in 2017
Rt Hon The Lord David Blunkett
Rt Hon The Lord Eric Pickles
