Crosslink Solutions Limited

A Message from Lord Pickles and Lord Blunkett, followed by Crosslink Solutions Limited's best practice article

The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from Crosslink Solutions Limited is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.

Blunkett signature Rt Hon The Lord David Blunkett
Pickles signature Rt Hon The Lord Eric Pickles

Robert and Maxine Mills,
Our offices in the
Cannock Chase
Enterprise Centre
Crosslink Solutions Ltd, founded just a few years ago, is
located within the Cannock Chase Enterprise Centre,
which is run by Staffordshire County Council on the site
of one of the county’s former coal mines. Crosslink prides itself
on keeping abreast of new developments and innovations which
shape the industries they serve, and, where possible, add value to
their clients’ daily activities. Established by Robert Mills, who has
worked since the age of 16 in the industry, starting in the vehicle
assembly and repair sector, the company provides specialist
consultation and supplies structural bonding solutions, sealants,
coatings and specialised lightweight panel systems to the mass
transportation market. Robert expands here on Crosslink’s
journey and how they continue to serve their customers and build
relationships far beyond a typical supplier-consumer relationship.
We support our valued customers with technical support that comes from in-depth
knowledge that has been honed and harnessed by years of experience within the
industry. Before setting up Crosslink, I personally worked my way through the ranks
of an international corporation managing key accounts in the automotive and bus,
truck and rail sectors, and then developed further skills in product management
and marketing.
A key example of this is the technical support, training and supply of specialised
advanced driver assisted system (ADAS) diagnostics and calibration systems for
automotive body shops, glass replacement and specialist vehicle converters.
»Founder and managing
director: Robert Mills
»Established in 2011
»Based in Cannock,
»Services: Supply of adhesives,
sealants, coatings, composite
panels and specialist
equipment to the mass
transportation markets
»No. of employees: 8
»Six Sigma trained
Crosslink Solutions
Highlighting best practice
Our platinum support package
In vehicle build and assembly, we
provide tailor-made systems under our
platinum support package. This service,
after a comprehensive site audit, is
tailored to a client’s specific needs.
Our platinum support package
provides total peace of mind for clients
and service users with full stock control
support and system line side audits.
In short, through the supply of this
unique product, we aim to be a turn
key supplier to the service user by
providing product system ranges that
include consumables that are regularly
used day in and day out across the key
markets we serve.
Ethics and quality
Working with high-level integrity,
a focus on being ethical in nature
and discretion where required in
business relationships, we are proud to
workclosely with specialist providers to
the MoD, the police force and a variety
of other emergency services.
We were originally founded to
support a globally recognised
chemical corporation, which serves
the automotive and bus, truck and
rail sectors. We have since moved to
work in partnership with this chemical
corporation in the introduction of
advanced hard-wearing anti-slip
Traffideck Go floor coating systems.
For key markets such as the rail, bus
and coach building sectors, we can
provide state-of-the-art fire, smoke
and toxic fume solutions. These are
consistently accredited to the new EU
standard, EN45545, a part of which
covers the areas of bonding andsealing.
New endeavours
We have now focused on new
developments in the road haulage
market sector. We have partnered
with a former British Steel company
to support the need for weight, fuel
efficiency, durability, reparability
and, for the first time, recyclability
in producing vehicle trailers and box
bodies. CORETINIUM is a new, UK-
produced composite panel system,
which enables recyclability at the
vehicle’s end of life.
With the introduction of a pioneering
semi-flexible, air-drying, structural
bonding system, we aim to further
advance the chemical joining
methodology for vehicle producers,
all the while eliminating the need
to prime and therefore remove key
health and safety issues. This will
thus increase vehicle end-of-life
Partnering with clients
At Crosslink, we pride ourselves on
our close working relationships with
our customers. Our core fundamental
principles are all centred around
customer satisfaction and the ability to
introduce innovative products that aid
our customers in their daily business.
We are a younger company than most
of our market competitors, and have
The UK’s leading bus
building plant, fully
deploying Crosslink’s
chemically engineered
solutions for all bonding
and sealing applications
Working in
partnership with Hella
Gutmann Solutions
We work with
integrity, a
focus on
being ethical
in nature and
thus had to make our knowledge and
expertise demonstrable through our
products and technical support. In
most cases, we have original and new
products that are tailored to suit the
ever-modernising market we operate
in; this can, however, sometimes be a
hindrance for sales as some customers’
attitudes are considerably more
traditional than others’. When the
customers see the sample work we can
produce, however, it proves hard for
them to deny the benefits of the new
products that are emerging on to the
One of the clients we serve is JC Payne,
a commercial vehicle body builder,
tail-lift and aftercare specialist. Their
managing director Neil Brandrick
elaborates: “We have a 24/7 365-day-
a-year support network of engineers
which can undertake any body or
tail-lift repair, service or breakdown
anywhere in the UK. We also
offer servicing, LOLER testing and
inspections for all makes of tail-lift
and lifting equipment.” Much like
Crosslink, JC Payne’s business model
and service offering is built around
offering continual turnkey service
– something which aligns perfectly
with our commercial beliefs and drive
towards operational excellence.
Key future requirements
As we are a UK business with links
to Europe, the reality of Brexit is
starting to become a factor we need to
consider. Seamless borders are a must
for moving patented Crosslink systems
into Europe and overseas markets, with
raw materials and unique downstream
solutions from the USA and countries
within the EU critical for the continual
success of Crosslink movingforward.
Optare, one of our clients and a
leading British manufacturer of urban
buses, have expressed a desire to
raise awareness of issues including
congestion, the positive potential
effects of Euro 6 engines and the need
to ensure investment in bus services.
They also recognise that British
economic challenges will contribute
to the UK bus market remaining flat
for the immediate future. We share
their concerns and likewise hope that
future zero-emission bus funding
will help to encourage UK operators
Opportunities on the horizon
Our growth strategy also includes
development in overseas markets; as
such, we seek to create new trade
opportunities with those companies that
manufacture for mass transportation
markets. They have facilities in the
Middle East, Asia and Australasia,
and, as these markets continue to
evolve, will require similarly advanced
pioneering systems to those already
employed across westernEurope.
Considering that we have already seen
good, steady growth, our focus for
the future may turn to growing the
workforce as we seek to diversify into
other systems which are aligned to the
markets we serve.
Crosslink have
been supplying
Optare for the
last four years,
and are our
supplier of
choice for all
bonding needs.
The level of
support we
receive from
them is
Tracy Noble, general
manager of operations at
with Crosslink’s
(patent pending)
prior to bonding with

This article was sponsored by Crosslink Solutions Limited. The Parliamentary Review is wholly funded by the representatives who write for it. The publication in which this article originally appeared contained the following foreword from Rt Hon Kwasi Kwarteng.

Rt Hon Kwasi Kwarteng's Foreword For The Parliamentary Review

By Rt Hon Kwasi Kwarteng

This year’s Parliamentary Review reflects on a tumultuous and extraordinary year, globally and nationally. As well as being an MP, I am a keen student of history, and I am conscious that 2020 would mark the end of an era. It will be remembered as the year in which we concluded Brexit negotiations and finally left the European Union. Above all, it will be remembered as the year of Covid-19.

In our fight against the pandemic, I am delighted that our vaccination programme is beginning to turn the tide – and I pay tribute to the British businesses, scientists and all those who have helped us to achieve this. But the virus has dealt enormous damage, and we now have a duty to rebuild our economy.

We must ensure that businesses are protected. We have made more than £350 billion available to that end, with grants, business rates relief and our furlough scheme supporting more than 11 million people and jobs in every corner of the country, maintaining livelihoods while easing the pressure on employers. The next step is to work with business to build back better and greener, putting the net zero carbon challenge at the heart of our recovery. This is a complex undertaking, but one which I hope will be recognised as a once in a lifetime opportunity.

Through the prime minister’s ten point plan for a green industrial revolution, we can level up every region of the UK, supporting 250,000 green jobs while we accelerate our progress towards net zero carbon emissions.

With our commitment to raise R&D spending to 2.4% of GDP and the creation of the Advanced Research & Invention Agency, we are empowering our fantastic researchers to take on groundbreaking research, delivering funding with flexibility and speed. With this approach, innovators will be able to work with our traditional industrial heartlands to explore new technologies, and design and manufacture the products on which the future will be built – ready for export around the globe.

And I believe trade will flourish. We are a leading nation in the fight against climate change. As the host of COP26 this year, we have an incredible opportunity to market our low-carbon products and expertise. Our departure from the EU gives us the chance to be a champion of truly global free trade; we have already signed trade deals with more than 60 countries around the world.

As we turn the page and leave 2020 behind, I am excited about the new chapter which Britain is now writing for itself, and for the opportunities which lie ahead of us.
Rt Hon Kwasi Kwarteng
Secretary of State for Business, Energy and Industrial Strategy