Crosslink Solutions Limited

A Message from Lord Pickles and Lord Blunkett, followed by Crosslink Solutions Limited's best practice article

The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from Crosslink Solutions Limited is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.

Blunkett signature Rt Hon The Lord David Blunkett
Pickles signature Rt Hon The Lord Eric Pickles

www.crosslinksolutions.com

25CROSSLINK SOLUTIONS LIMITED |
BEST PRACTICE REPRESENTATIVE 2018
Robert and Maxine Mills,
co-directors
Our offices in the
Cannock Chase
Enterprise Centre
Crosslink Solutions Ltd, founded just a few years ago, is
located within the Cannock Chase Enterprise Centre,
which is run by Staffordshire County Council on the site
of one of the county’s former coal mines. Crosslink prides itself
on keeping abreast of new developments and innovations which
shape the industries they serve, and, where possible, add value to
their clients’ daily activities. Established by Robert Mills, who has
worked since the age of 16 in the industry, starting in the vehicle
assembly and repair sector, the company provides specialist
consultation and supplies structural bonding solutions, sealants,
coatings and specialised lightweight panel systems to the mass
transportation market. Robert expands here on Crosslink’s
journey and how they continue to serve their customers and build
relationships far beyond a typical supplier-consumer relationship.
We support our valued customers with technical support that comes from in-depth
knowledge that has been honed and harnessed by years of experience within the
industry. Before setting up Crosslink, I personally worked my way through the ranks
of an international corporation managing key accounts in the automotive and bus,
truck and rail sectors, and then developed further skills in product management
and marketing.
A key example of this is the technical support, training and supply of specialised
advanced driver assisted system (ADAS) diagnostics and calibration systems for
automotive body shops, glass replacement and specialist vehicle converters.
FACTS ABOUT
CROSSLINK SOLUTIONS LIMITED
»Founder and managing
director: Robert Mills
»Established in 2011
»Based in Cannock,
Staffordshire
»Services: Supply of adhesives,
sealants, coatings, composite
panels and specialist
equipment to the mass
transportation markets
»No. of employees: 8
»Six Sigma trained
Crosslink Solutions
Limited
THE PARLIAMENTARY REVIEW
Highlighting best practice
26 | CROSSLINK SOLUTIONS LIMITED
Our platinum support package
In vehicle build and assembly, we
provide tailor-made systems under our
platinum support package. This service,
after a comprehensive site audit, is
tailored to a client’s specific needs.
Our platinum support package
provides total peace of mind for clients
and service users with full stock control
support and system line side audits.
In short, through the supply of this
unique product, we aim to be a turn
key supplier to the service user by
providing product system ranges that
include consumables that are regularly
used day in and day out across the key
markets we serve.
Ethics and quality
Working with high-level integrity,
a focus on being ethical in nature
and discretion where required in
business relationships, we are proud to
workclosely with specialist providers to
the MoD, the police force and a variety
of other emergency services.
We were originally founded to
support a globally recognised
chemical corporation, which serves
the automotive and bus, truck and
rail sectors. We have since moved to
work in partnership with this chemical
corporation in the introduction of
advanced hard-wearing anti-slip
Traffideck Go floor coating systems.
For key markets such as the rail, bus
and coach building sectors, we can
provide state-of-the-art fire, smoke
and toxic fume solutions. These are
consistently accredited to the new EU
standard, EN45545, a part of which
covers the areas of bonding andsealing.
New endeavours
We have now focused on new
developments in the road haulage
market sector. We have partnered
with a former British Steel company
to support the need for weight, fuel
efficiency, durability, reparability
and, for the first time, recyclability
in producing vehicle trailers and box
bodies. CORETINIUM is a new, UK-
produced composite panel system,
which enables recyclability at the
vehicle’s end of life.
With the introduction of a pioneering
semi-flexible, air-drying, structural
bonding system, we aim to further
advance the chemical joining
methodology for vehicle producers,
all the while eliminating the need
to prime and therefore remove key
health and safety issues. This will
thus increase vehicle end-of-life
performance.
Partnering with clients
At Crosslink, we pride ourselves on
our close working relationships with
our customers. Our core fundamental
principles are all centred around
customer satisfaction and the ability to
introduce innovative products that aid
our customers in their daily business.
We are a younger company than most
of our market competitors, and have
The UK’s leading bus
building plant, fully
deploying Crosslink’s
chemically engineered
solutions for all bonding
and sealing applications
Working in
partnership with Hella
Gutmann Solutions
We work with
high-level
integrity, a
focus on
being ethical
in nature and
discretion
where
required
27CROSSLINK SOLUTIONS LIMITED |
BEST PRACTICE REPRESENTATIVE 2018
thus had to make our knowledge and
expertise demonstrable through our
products and technical support. In
most cases, we have original and new
products that are tailored to suit the
ever-modernising market we operate
in; this can, however, sometimes be a
hindrance for sales as some customers’
attitudes are considerably more
traditional than others’. When the
customers see the sample work we can
produce, however, it proves hard for
them to deny the benefits of the new
products that are emerging on to the
market.
One of the clients we serve is JC Payne,
a commercial vehicle body builder,
tail-lift and aftercare specialist. Their
managing director Neil Brandrick
elaborates: “We have a 24/7 365-day-
a-year support network of engineers
which can undertake any body or
tail-lift repair, service or breakdown
anywhere in the UK. We also
offer servicing, LOLER testing and
inspections for all makes of tail-lift
and lifting equipment.” Much like
Crosslink, JC Payne’s business model
and service offering is built around
offering continual turnkey service
– something which aligns perfectly
with our commercial beliefs and drive
towards operational excellence.
Key future requirements
As we are a UK business with links
to Europe, the reality of Brexit is
starting to become a factor we need to
consider. Seamless borders are a must
for moving patented Crosslink systems
into Europe and overseas markets, with
raw materials and unique downstream
solutions from the USA and countries
within the EU critical for the continual
success of Crosslink movingforward.
Optare, one of our clients and a
leading British manufacturer of urban
buses, have expressed a desire to
raise awareness of issues including
congestion, the positive potential
effects of Euro 6 engines and the need
to ensure investment in bus services.
They also recognise that British
economic challenges will contribute
to the UK bus market remaining flat
for the immediate future. We share
their concerns and likewise hope that
future zero-emission bus funding
will help to encourage UK operators
goingforward.
Opportunities on the horizon
Our growth strategy also includes
development in overseas markets; as
such, we seek to create new trade
opportunities with those companies that
manufacture for mass transportation
markets. They have facilities in the
Middle East, Asia and Australasia,
and, as these markets continue to
evolve, will require similarly advanced
pioneering systems to those already
employed across westernEurope.
Considering that we have already seen
good, steady growth, our focus for
the future may turn to growing the
workforce as we seek to diversify into
other systems which are aligned to the
markets we serve.
Crosslink have
been supplying
Optare for the
last four years,
and are our
supplier of
choice for all
bonding needs.
The level of
support we
receive from
them is
fantastic
Tracy Noble, general
manager of operations at
Optare
Preconditioning
with Crosslink’s
unique BOND-WIPES
(patent pending)
prior to bonding with
CROSSBOND

www.crosslinksolutions.com

This article was sponsored by Crosslink Solutions Limited. The Parliamentary Review is wholly funded by the representatives who write for it. The publication in which this article originally appeared contained the following foreword from The Rt Hon Theresa May MP.

The Rt Hon Theresa May MP's Foreword For The Parliamentary Review

By The Rt Hon Theresa May MP

This foreword from the then Prime Minister appeared in the 2018/19 Parliamentary Review.

British politics provides ample material for analysis in the pages of The Parliamentary Review. For Her Majesty’s Government, our task in the year ahead is clear: to achieve the best Brexit deal for Britain and to carry on our work to build a more prosperous and united country – one that truly works for everyone. 

The right Brexit deal will not be sufficient on its own to secure a more prosperous future for Britain. We also need to ensure that our economy is ready for what tomorrow will bring. Our Modern Industrial Strategy is our plan to do that. It means Government stepping up to secure the foundations of our productivity: providing an education system that delivers the skills our economy needs, improving school standards and transforming technical education; delivering infrastructure for growth; ensuring people have the homes they need in the places they want to live. It is all about taking action for the long-term that will pay dividends in the future.

But it also goes beyond that. Government, the private sector and academia working together as strategic partners achieve far more than we could separately. That is why we have set an ambitious goal of lifting UK public and private research and development investment to 2.4 per cent of GDP by 2027. It is why we are developing four Grand Challenges, the big drivers of social and economic change in the world today: harnessing artificial intelligence and the data revolution; leading in changes to the future of mobility; meeting the challenges of our ageing society; and driving ahead the revolution in clean growth. By focusing our efforts on making the most of these areas of enormous potential, we can develop new exports, grow new industries and create more good jobs in every part of our country.

Years of hard work and sacrifice from the British people have got our deficit down by over three quarters. We are building on this success by taking a balanced approach to public spending. We are continuing to deal with our debts, so that our economy can remain strong and we can protect people’s jobs, and at the same time we are investing in vital public services, like our NHS. We have set out plans to increase NHS funding annually by an average by 3.4 percent in real terms: that is £394 million a week more. In return, the NHS will produce a ten-year plan, led by doctors and nurses, to eliminate waste and improve patient care.

I believe that Britain can look to the future with confidence. We are leaving the EU and setting a new course for prosperity as a global trading nation. We have a Modern Industrial Strategy that is strengthening the foundations of our economy and helping us to seize the opportunities of the future. We are investing in the public services we all rely on and helping them to grow and improve. Building on our country’s great strengths – our world-class universities and researchers, our excellent services sector, our cutting edge manufacturers, our vibrant creative industries, our dedicated public servants – we can look towards a new decade that is ripe with possibility. The government I lead is doing all it can to make that brighter future a reality for everyone in our country. 

British politics provides ample material for analysis in the pages of The Parliamentary Review 
The Rt Hon Theresa May MP
Prime Minister