DJ Maguire & Associates Dental Group

A Message from Lord Pickles and Lord Blunkett, followed by DJ Maguire & Associates Dental Group's best practice article

The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from DJ Maguire & Associates Dental Group is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.

Blunkett signature Rt Hon The Lord David Blunkett
Pickles signature Rt Hon The Lord Eric Pickles

www.thedentistsacademy.com

BEST PRACTICE SPONSOR 2020
THE PARLIAMENTARY REVIEW
Highlighting best practice
16 | THE COURTYARD
The scans are sent on to our digital
technician who designs an image
in CAD-CAM to demonstrate what
could be achieved through crowns
and veneers to restore the damaged
enamel surfaces. These visuals
are then presented to the patient
alongside their initial scans as a
“before and after” comparison so
they can once again visualise what we
could deliver.
The mere act of taking a scan and
demonstrating digital outcomes is
not only more comprehensive for
the patient, but it also protects the
clinician. When carrying out irreversible
preparation of teeth, especially when
an orthodontic outcome could have
delivered a similar outcome, proving
that the patient wasn’t just offered
options but saw both solutions
achievable from both techniques will
confirm that the best-possible informed
consent was given and obtained. When
these processes become acknowledged
as the accepted minimum, then
dentistry which does not present
digital outcomes before commencing
will be deemed asnegligent.
The next step forward
It may be hard to believe, but what
I have described is not the future;
it is the present. It is technology
we already own and deploy at our
practice on every single new patient
we treat. The next step is artificial
intelligence and dental monitoring
throughsmartphones.
I have recently become a key opinion
leader for Dental Monitoring, one
of the most forward-thinking digital
companies in dentistry. They have
launched technology that allows
an Invisalign orthodontic patient
to track the fit of their aligners
and the success of their ongoing
treatment by scanning their teeth with
theirsmartphone.
The patient is given a ScanBox which
holds the smartphone in the correct
position. Then, 4,000 digital photos
are taken, assessed and subjected to
artificial intelligence algorithms that
can detect and advise aligner fit, oral
hygiene levels, inflammation of the
gums and recession. They advise the
patient if they are allowed to change
their aligner or if they should attend
the dentist for a hygiene session.
What we are seeing is the enabling
of remote tracking of a patient’s
orthodontic process from anywhere
around the world. We are seeing this
data being analysed and compiled into
global trends and patterns that can
speed up or slow down treatment time
based on what it sees. We are seeing
a patient’s oral hygiene compliance
assessed and regulated through
theirsmartphone.
There is a recognised lag between
technology being introduced and
habits being changed. Unfortunately,
those in the dental profession that lag
with digital record-keeping may well
be depriving their patient of the most
comprehensive consent, while also
leaving themselves open to increased
litigation. It is our responsibility to
educate and lead.
Digital
consent is a
commitment
to never
carrying out
complex
dentistry until
it has been
completed in
the digital
worldfirst
Unparalleled visualisation
and accuracy
17DJ MAGUIRE & ASSOCIATES DENTAL GROUP |
DENTISTRY
Dentist and Operations Director
Dr Leonard J. Maguire
Owner and Principal Dentist
DrDerek J. Maguire
Derek J. Maguire is the principal dentist and owner of
DJ Maguire & Associates, which owns and operates
11 separate practices across Northern Ireland. Having
worked for over 30 years, his first practice consisted of just two
surgeries. Today, Derek’s group employs 180 people, with over
50 associate dentists, and provides services to some 61,000
NHS-registered patients. Derek tells
The Parliamentary Review
about the practice’s history andgrowth.
Throughout our continued growth, I have ensured a focus on the highest quality
and always complied with regulations. As an organisation, we have achieved
Investors in People at Gold Level and came first in the UK in the healthcare sector at
Gold Level. We participate in the British Dental Association Good Practice Scheme,
ensure full compliance with the Regulation and Quality Improvement Authority and
have previously been awarded Randox Healthcare Practice of the Year. Our largest
practice currently consists of 11 full-time surgeries.
Recently, we have looked at the areas that seem to be the biggest cause of stress
for dentists in general practice. Unquestionably, the biggest fear is of complaints or
litigation, although this was closely followed by the complicated world of business
and compliance with regulation.
With that in mind, and enjoying training in all aspects of dentistry, we have created
a trainee dental nurses’ programme, including a “buddy scheme”, to ensure high-
quality training for dental nurses. This matrix also pairs them with a mentor in their
practice – similar to a dental foundation trainer and trainee relationship for dentists.
This year we have 15 new trainee dental nurses around our 11 sites.
FACTS ABOUT
DJ MAGUIRE & ASSOCIATES
DENTAL GROUP
»Owner and Principal Dentist:
Dr Derek J. Maguire
»Dentist and Operations Director:
Dr Leonard J. Maguire
»Founded in 1989
»11 practices across Northern
Ireland
»Services: Dental care
»No. of employees: 180
including 50 associate dentists
»Over 61,000 registered NHS
patients
DJ Maguire & Associates
Dental Group
THE PARLIAMENTARY REVIEW
Highlighting best practice
THE PARLIAMENTARY REVIEW
Highlighting best practice
18 | DJ MAGUIRE & ASSOCIATES DENTAL GROUP
“The Maguire Way”
Each of our practices offer a mix of
NHS and private treatment, and we
attribute part of our success to the fact
we would never turn away someone
in need. While we recognise it is
important to be financially viable, we
also believe there is a way to practice
as a caring profession, and we instil
our values in our dentists.
We believe it is important to offer our
patients options in terms of treatment,
although we understand that there are
times when cost is a barrier.
Of the 1.8 million people who live
in Northern Ireland, 1.2 million are
registered with a dentist. As one
of the largest dental groups in the
country, we care for one out of every
20 registered patients in Northern
Ireland. Our appointment books
are often filled six to eight weeks in
advance and we have a very loyal
patient base.
The Dentists Academy
Each of our practices has a central role
in their community. For example, we
created an “autism awareness pack”
for patients and parents, which shows
images of the surgery and what to
expect at a visit for an autistic patient.
We champion access to dentistry for
all patients – including those who are
housebound or in nursing homes.
We carried out over 500 domiciliary
visits in Northern Ireland last year. Our
“domiciliary care pack” for nursing
homes for use with their patients,
families or carers ensures the oral
health of this cohort is maintained.
Throughout the last 30 years I have
been fortunate enough to have had
some influential mentors, and I decided
to provide the same experience
for colleagues – thus, The Dentists
Academy was born. The academy is
an online platform and each member
can benefit from the training, reports,
Derek and some of his
management team with
their Investors in People
Gold award
Created a
trainee dental
nurses’
programme,
including a
“buddy
scheme”, to
ensure high-
quality
training for
dental nurses
BEST PRACTICE SPONSOR 2020
THE PARLIAMENTARY REVIEW
Highlighting best practice
18 | DJ MAGUIRE & ASSOCIATES DENTAL GROUP
“The Maguire Way”
Each of our practices offer a mix of
NHS and private treatment, and we
attribute part of our success to the fact
we would never turn away someone
in need. While we recognise it is
important to be financially viable, we
also believe there is a way to practice
as a caring profession, and we instil
our values in our dentists.
We believe it is important to offer our
patients options in terms of treatment,
although we understand that there are
times when cost is a barrier.
Of the 1.8 million people who live
in Northern Ireland, 1.2 million are
registered with a dentist. As one
of the largest dental groups in the
country, we care for one out of every
20 registered patients in Northern
Ireland. Our appointment books
are often filled six to eight weeks in
advance and we have a very loyal
patient base.
The Dentists Academy
Each of our practices has a central role
in their community. For example, we
created an “autism awareness pack”
for patients and parents, which shows
images of the surgery and what to
expect at a visit for an autistic patient.
We champion access to dentistry for
all patients – including those who are
housebound or in nursing homes.
We carried out over 500 domiciliary
visits in Northern Ireland last year. Our
“domiciliary care pack” for nursing
homes for use with their patients,
families or carers ensures the oral
health of this cohort is maintained.
Throughout the last 30 years I have
been fortunate enough to have had
some influential mentors, and I decided
to provide the same experience
for colleagues – thus, The Dentists
Academy was born. The academy is
an online platform and each member
can benefit from the training, reports,
Derek and some of his
management team with
their Investors in People
Gold award
Created a
trainee dental
nurses’
programme,
including a
“buddy
scheme”, to
ensure high-
quality
training for
dental nurses
19DJ MAGUIRE & ASSOCIATES DENTAL GROUP |
DENTISTRY
templates and interviews on any device
at any time.
Often non-clinical areas of stress are
common among colleagues worldwide
and we have members from Australia
to Canada. With my passion for
mentoring and teaching dentists I
studied what causes high levels of
stress in our profession.
In The Dentists Academy we look
at areas of opportunity and risk in
general practice which are often
not covered in the undergraduate
setting. This includes both personal
and professional areas of growth
anddevelopment, clinical and
non-clinical.
Our most valuable asset
Of particular focus is how to transition
from graduating at dental school
into Dental Foundation Training and,
after this, embarking on life as an
associate dentist – a crucial time in any
dentist’scareer.
Education is changing and we’re
teaching colleagues the knowledge,
skills and behaviours to be even more
valuable to their patients and practice.
Our staff are one of our most valuable
assets and we work hard at nurturing
them. From practice family fun days to
providing an allowance towards their
children’s school uniforms, we believe
it is so important to have the right
attitude and a willingness to learn.
Fifteen new trainee dental nurses
joined us in September, across our
11sites.
Secrets of Successful Dentists
I have also co-written a book –
Secrets
of Successful Dentists
– with my
son, Leonard Maguire, who is also
a dentist and operations director
within our group. The book includes
our “PACE method”, which enables
dentists to discuss their treatment
plans comfortably, including financial
discussions, how to accelerate the
dentist-patient relationship and to
deliver true value. Furthermore, it
shows how they can be confident
obtaining valid, informed consent
and consistently manage patient
expectationspredictably.
We continue to grow, both in terms
of our practices in Northern Ireland
and the help we provide out of house.
Dentistry has provided a lot for my
family over my lifetime, and it is my
firm intent to use my position to give
something back – to patients and
theprofession.
Of the 1.8 million
people who live
in Northern
Ireland,
1.2million are
registered with a
dentist. As one of
the largest dental
groups in the
country, one in
every 20
registered
patients across
Northern Ireland
are registered
within our
group
Left:
Secrets of
Successful Dentists
, by
Derek and Leonard
Right: Some of the DJ
Maguire reception team

www.thedentistsacademy.com

This article was sponsored by DJ Maguire & Associates Dental Group. The Parliamentary Review is wholly funded by the representatives who write for it. The publication in which this article originally appeared contained the following foreword from Rt Hon Elizabeth Truss.

Rt Hon Elizabeth Truss's Foreword For The Parliamentary Review

By Rt Hon Elizabeth Truss

Even by the standards of the day –this has been one of the most exciting and unpredictable years in British politics.

The leadership election we’ve just seen marks a huge moment in our country’s history. This government is taking a decisive new direction, embracing the opportunities of Brexit and preparing our country to flourish outside the EU.

As international trade secretary, I’ll be driving forward work on the free trade agreements that are going to be a priority for the government. Free trade isn’t just an abstract concept bandied around by technocrats. It is crucial for a strong economy and for the ability of families to make ends meet. Free trade benefits people in every part of our country, as British firms export to new markets and people doing the weekly shop have access to a wider choice of goods at lower prices.

The essence of free trade is in the title: freedom. It’s about giving people the power to exchange their goods without heavy government taxation or interference. Commerce and free exchange are the engine room of prosperity and social mobility. I’m determined to tackle the forces who want to hold that back.

One of my priorities is agreeing an exciting new free trade deal with the US, building on the great relationship between our two countries and the Prime Minister and US President. But I’ll also be talking to other partners including New Zealand, Australia and fast-growing Asian markets.

And with the EU too, we want a friendly and constructive relationship, as constitutional equals, and as friends and partners in facing the challenges that lie ahead – a relationship based on a deep free trade agreement. Our country produces some of the world’s most successful exports, and the opportunity to bring these to the rest of the world should make us all excited about the future. It is this excitement, optimism and ambition which I believe will come to define this government.

For too long now, we have been told Britain isn’t big or important enough to survive outside the EU – that we have to accept a deal that reflects our reduced circumstances. I say that’s rubbish. With the right policies in place, we can be the most competitive, free-thinking, prosperous nation on Earth exporting to the world and leading in new developments like AI. To do that, we’ll give the brilliant next generation of entrepreneurs the tools they need to succeed. Since 2015, there has been a staggering 85 per cent rise in the number of businesses set up by 18 to 24 year olds – twice the level set up by the same age group in France and Germany. We’ll help them flourish by championing enterprise, cutting taxes and making regulation flexible and responsive to their needs.

As we do that, we’ll level up and unite all parts of the UK with great transport links, fibre broadband in every home and proper school funding, so everyone shares in our country’s success.

2019 has been the year of brewing economic and political revolution. 2020 will be the year when a revitalised Conservative government turbo charges the economy, boosts prospects for people across the country, and catapults Britain back to the forefront of the world stage.



Rt Hon Elizabeth Truss
Secretary of State for International Development