Gapple.co.uk

A Message from Lord Pickles and Lord Blunkett, followed by Gapple.co.uk's best practice article

The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from Gapple.co.uk is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.

Blunkett signature Rt Hon The Lord David Blunkett
Pickles signature Rt Hon The Lord Eric Pickles

gapple.co.uk

THE PARLIAMENTARY REVIEW
Highlighting best practice
THE PARLIAMENTARY REVIEW
Highlighting best practice
40 | GAPPLE.CO.UK
Co-director Ian Hill
Gapple, licensed to FK & More LTD, provides support to the
cladding industry, taking auto painting into construction.
Through a network of licensees and preferred applicators,
they repair and respray any part of a new build that is damaged
during construction. Providing these subsidiaries with a well-
known brand and a network of assistance, they work across
the country. Co-director Ian Hill established the business in
2012 and discusses the need to reform the NVQ system and the
establishment of the Insitu Repair Federation.
The company known as FK & More LTD, using the Gapple or The Glass and Paint
People brand, was incorporated in May 2012, with the two directors having
worked together since 1998 in the construction services sector. These services
included glass polishing and replacement, plus paint spraying.
We focus on reactive maintenance, working on refurbishment projects across the
UK, concentrating specifically on repairing damage sustained during construction.
We now offer licences to people who want to stay self-employed and run their
own businesses within our setup. This way, they can thrive, supported by all of
the knowledge and experience from the team. This means that they can avoid
all of the pitfalls that exist and will have guidance whenever they need it. This
then provides a platform for growth and promotes affinity with the brand, which
in turn creates a sense of customer care to encourage repeat business. A typical
licensee of ours has the benefit of help, information and coaching. They can
be a person with a van or an existing business looking to increase productivity,
turnoverand profit.
FACTS ABOUT
GAPPLE.CO.UK
»Co-director: Ian Hill
»Established in 2012
»Based in Swansea, with teams
all over the country
»Services: Support network for
larger repair companies
»No. of employees: 18
Gapple.co.uk
Cladding repair in Norfolk:
before and after
41GAPPLE.CO.UK |
CONSTRUCTION & ENGINEERING
Adapting to the financial crash
In the early 2000s, growth was good
and banks supported SMEs like us with
overdrafts based on business plans
and balance sheets. This enabled us
to give credit to our clients as required
via traditional borrowing methods,
including invoice discounting. This all
changed in the credit crunch of 2008.
During the financial crisis, overdrafts
were withdrawn, loans and directors’
personal guarantees became the
norm and unsecured borrowing
became a service of the past. It was
a dreadful time. Small, medium and
large companies were going out of
business. Businesses were put into a
“recovery” division of the bank, of
which 98 per cent never recovered.
Having been through such challenging
situations, we had to learn and
embrace the new rules, especially
when offering credit.
In the case of FK & More Ltd, a
company who license Gapple, the
directors decided not only to supply
construction services but also to
include a for-industry trades product
range for robust and specialist
products. Some examples include
acousticoat, which is a sound
dampening paint, and acoustic panels
and serenity pods.
The difficulties of the
Construction Industry Scheme
system
The challenges now facing SMEs are
numerous. A major challenge is the
Construction Industry Scheme tax
system, under which tax is deducted
at source unless you opt in and qualify
for a gross payment card. Growing
SMEs will often be affected by “CIS
suffered”. As much as this can be
offset against PAYE and corporation
tax, you cannot apply for a rebate or
offset against VAT until the end of
each tax year.
Unfortunately, this might mean that
you could owe a sum in VAT and yet
your “CIS suffered” could be a larger
sum that cannot be offset. Immediate
cashflow is severely damaged, which
is constrictive to a small business. This
issue keeps rates at a premium and
forces a large margin.
Beyond this, if you can’t meet the
VATdemand, even though as a
business you are owed money by HMRC
via CIS suffered, you have surcharges
added to your already existing cashflow
challenges. In the personal credit
world, interest on loans and credit
cards is suppressed so that you have a
chance to get out of the situation and
recover. It would be nice if the same
were applied to business, as it would
help more companies to survive and
safeguard much-neededjobs.
For one licensee of ours, based in
Ireland, it was a very simple process:
month-on-month CIS was offset
against VAT, and either side sent a
payment to whoever was owed. On
top of that, instead of being charged
surcharges, the Irish revenue took
control of the debtor book and
helped collect the cash from the tier
one companies on their behalf. This
system would be highly beneficial if it
were extended into theUK.
UK-based site solutions
Some examples
include
acousticoat,
which is a sound-
dampening
paint, and
acoustic panels
and serenity
pods
BEST PRACTICE REPRESENTATIVE 2019
THE PARLIAMENTARY REVIEW
Highlighting best practice
40 | GAPPLE.CO.UK
Co-director Ian Hill
Gapple, licensed to FK & More LTD, provides support to the
cladding industry, taking auto painting into construction.
Through a network of licensees and preferred applicators,
they repair and respray any part of a new build that is damaged
during construction. Providing these subsidiaries with a well-
known brand and a network of assistance, they work across
the country. Co-director Ian Hill established the business in
2012 and discusses the need to reform the NVQ system and the
establishment of the Insitu Repair Federation.
The company known as FK & More LTD, using the Gapple or The Glass and Paint
People brand, was incorporated in May 2012, with the two directors having
worked together since 1998 in the construction services sector. These services
included glass polishing and replacement, plus paint spraying.
We focus on reactive maintenance, working on refurbishment projects across the
UK, concentrating specifically on repairing damage sustained during construction.
We now offer licences to people who want to stay self-employed and run their
own businesses within our setup. This way, they can thrive, supported by all of
the knowledge and experience from the team. This means that they can avoid
all of the pitfalls that exist and will have guidance whenever they need it. This
then provides a platform for growth and promotes affinity with the brand, which
in turn creates a sense of customer care to encourage repeat business. A typical
licensee of ours has the benefit of help, information and coaching. They can
be a person with a van or an existing business looking to increase productivity,
turnoverand profit.
FACTS ABOUT
GAPPLE.CO.UK
»Co-director: Ian Hill
»Established in 2012
»Based in Swansea, with teams
all over the country
»Services: Support network for
larger repair companies
»No. of employees: 18
Gapple.co.uk
Cladding repair in Norfolk:
before and after
41GAPPLE.CO.UK |
CONSTRUCTION & ENGINEERING
Adapting to the financial crash
In the early 2000s, growth was good
and banks supported SMEs like us with
overdrafts based on business plans
and balance sheets. This enabled us
to give credit to our clients as required
via traditional borrowing methods,
including invoice discounting. This all
changed in the credit crunch of 2008.
During the financial crisis, overdrafts
were withdrawn, loans and directors’
personal guarantees became the
norm and unsecured borrowing
became a service of the past. It was
a dreadful time. Small, medium and
large companies were going out of
business. Businesses were put into a
“recovery” division of the bank, of
which 98 per cent never recovered.
Having been through such challenging
situations, we had to learn and
embrace the new rules, especially
when offering credit.
In the case of FK & More Ltd, a
company who license Gapple, the
directors decided not only to supply
construction services but also to
include a for-industry trades product
range for robust and specialist
products. Some examples include
acousticoat, which is a sound
dampening paint, and acoustic panels
and serenity pods.
The difficulties of the
Construction Industry Scheme
system
The challenges now facing SMEs are
numerous. A major challenge is the
Construction Industry Scheme tax
system, under which tax is deducted
at source unless you opt in and qualify
for a gross payment card. Growing
SMEs will often be affected by “CIS
suffered”. As much as this can be
offset against PAYE and corporation
tax, you cannot apply for a rebate or
offset against VAT until the end of
each tax year.
Unfortunately, this might mean that
you could owe a sum in VAT and yet
your “CIS suffered” could be a larger
sum that cannot be offset. Immediate
cashflow is severely damaged, which
is constrictive to a small business. This
issue keeps rates at a premium and
forces a large margin.
Beyond this, if you can’t meet the
VATdemand, even though as a
business you are owed money by HMRC
via CIS suffered, you have surcharges
added to your already existing cashflow
challenges. In the personal credit
world, interest on loans and credit
cards is suppressed so that you have a
chance to get out of the situation and
recover. It would be nice if the same
were applied to business, as it would
help more companies to survive and
safeguard much-neededjobs.
For one licensee of ours, based in
Ireland, it was a very simple process:
month-on-month CIS was offset
against VAT, and either side sent a
payment to whoever was owed. On
top of that, instead of being charged
surcharges, the Irish revenue took
control of the debtor book and
helped collect the cash from the tier
one companies on their behalf. This
system would be highly beneficial if it
were extended into theUK.
UK-based site solutions
Some examples
include
acousticoat,
which is a sound-
dampening
paint, and
acoustic panels
and serenity
pods
THE PARLIAMENTARY REVIEW
Highlighting best practice
THE PARLIAMENTARY REVIEW
Highlighting best practice
42 | GAPPLE.CO.UK
Opening up the recruitment
process
Recruitment is also key: in order to
fill gaps, most construction repair
companies attract painters from the
auto industry, training them and
introducing them to the industry.
Since The Construction Industry Training
Board introduced new Construction
Skills Certification Scheme cards and
NVQs to match, this has completely
dried up possibilities of introducing
new talent to our industry. Many of the
NVQs are not relevant to modern repair
processes. We support training, but
non-applicable or dated training is not
only costly but also non-productive and
comes across as a “money grab”, rather
than a growth and support mechanism.
We are told the same issue applies with
many other more-traditional trades.
We are pleased to say we are working
closely with CSCS to get NVQs from the
auto industry recognised to make the
transferral of skills and laboureasier.
The establishment of the IRF
We recognise that training and
compliance are essential, but we also
recognise that education is crucial to
both clients and contractors. At this
moment in time, we feel that there is
a need to open up the facts to clients
and main contractors in particular. For
this reason, we have become founding
members of the Insitu RepairFederation.
The IRF considers compliance at all
stages of a repair, including record
keeping, products and processes. The
body does this by knowledge sharing
where applicable, offering information
and choice. The benefits are massive
for all, not to mention guidance on
dispute resolutions. Once you establish
exactly what materials are being used
in the construction process, we believe
that there should be a recognised
repair system for every piece of material
used, should damage occur. This
way, you would eradicate poor and
sometimes dangeroussolutions.
Damage sustained with cladding during
the build is now generally recognised
financially and should be discussed in
full with all involved. The IRF encourages
all parties to sign up to a code of
practice with regard to the repair of
anything on a constructionsite.
Our partners see this as a forward-
thinking, much-needed system of
compliance and openness within
the construction industry, helping
to set the most practical, and cost-
effective,solutions.
The IRF
considers
compliance at
all stages of a
repair,
including
record
keeping,
products and
processes
Our range of acousticoat,
a sound dampening
paint
43HYDROTEC WATER TREATMENT SPECIALISTS |
CONSTRUCTION & ENGINEERING
Managing Directors
MayuriLakhani and Adrian Aylett
Bespoke water softener
for an international bank
in Canary Wharf
Hydrotec has been offering German-manufactured solutions
to water treatment problems in the UK since 1992. It
has close ties with Hydrotec GmbH, who manufacture
products specifically for the UK and Irish group of companies.
Managing Directors Mayuri Lakhani and Adrian Aylett tell
TheParliamentary Review
more about the organisation’s work
and how it has successfully acted as a facilitator between the
German manufacturing and the UK domestic market.
Hydrotec originally started in the UK with the HydroMAG range of electromagnetic
water conditioning products for scale control, and to this day we remain market leaders
for this technology. Gradually, we increased our product range to include advanced
physical water conditioners, base exchange water softeners, particle filtration,
reverse osmosis systems, chlorine dioxide generators, ultraviolet disinfection systems,
side stream filtration and many more water treatmentsolutions.
Hydrotec GmbH are well renowned for high-quality German precision engineered
products and our strong relationship with them has facilitated a synergy with our
knowledge and approach, to permit us to offer tailored solutions, specific to our
customers’ needs.
Our ethos
Honesty, quality and professionalism are what we strive to achieve each day in
every aspect of our service. We strongly believe in providing real solutions for our
clients as opposed to simply generating sales. We offer free water sampling to
FACTS ABOUT
HYDROTEC WATER TREATMENT
SPECIALISTS
»Managing Directors: Mayuri
Lakhani and Adrian Aylett
»Established in 1992
»Based in High Wycombe
»Services: Manufacture, design
and supply of water treatment
solutions, aftercare equipment
services
»No. of employees: 45
»All equipment is produced by
Hydrotec GmbH in Germany
»The group includes
Hydrotec (UK) Limited,
Hydrotec Contracts Limited,
Hydrotec Overseas Limited
– parent company Hydrotec
International Water Treatment
Limited
»www.hydrotec.co.uk
Hydrotec Water
Treatment Specialists

gapple.co.uk

This article was sponsored by Gapple.co.uk. The Parliamentary Review is wholly funded by the representatives who write for it. The publication in which this article originally appeared contained the following foreword from Rt Hon Michael Gove.

Rt Hon Michael Gove's Foreword For The Parliamentary Review

By Rt Hon Michael Gove

This year's Parliamentary Review comes at a momentous time for parliament, as we collectively determine the destiny of the United Kingdom. 

On October 31, the UK will leave the European Union. The successful implementation of this process is this government's number-one priority.

Three years after a historic referendum vote, we will deliver on the decisive mandate from the British people. Trust in our democracy depends on it. Until that final hour, we will work determinedly and diligently to negotiate a deal, one that abolishes the backstop and upholds the warm and close relationship we share with our friends, allies and neighbours in the EU. But in the event that the EU refuses to meet us at the table, we must be prepared to leave without a deal.

As the Chancellor of the Duchy of Lancaster, it is my job to lead on this government's approach, should that scenario happen. Preparing for Brexit is my department's driving mission. But while I am leading this turbocharged effort, the whole of government is committed to this endeavour.

Ministers across Whitehall are working together to ensure that every possibility is considered, every plan is scrutinised and every provision is made. A daily drumbeat of meetings means that we are holding departments accountable, so that preparations are completed on time.

The chancellor has confirmed that all necessary funding will be made available. And we have mobilised thecivil service, assigning 15,000 of our most talented civil servants to manage our exit from the EU.

We will make sure that on November 1, there is as little disruption to national life as possible. Our trade relationships will continue to thrive, thanks to agreements with countries around the world worth £70 billion. Our country will remain secure, thanks to nearly 1,000 new officers posted at our borders. And the 3.2 million EU nationals now living and working among us can remain confident, with absolute certainty, of their right to remain in the UK.

Above all, our goal is to be transparent. Soon, we will launch a public information campaign so that citizens, communities and businesses are ready and reassured about what will happen in the event of “no deal”.

In my first few weeks in this role, I have travelled to ports and tarmacs, borders and bridges, all across the UK –from the seaside of Dover to the rolling green hills of County Armagh. I have heard from business owners and border officials, farmers and hauliers. They are ready to put an end to uncertainty. And they are ready to embrace the opportunities ahead.

Our departure from the EU will be a once in a lifetime chance to chart a new course for the United Kingdom. Preparing for that new course will be a herculean effort. But this country has made astounding efforts before. We can do it again.
Rt Hon Michael Gove
Chancellor of the Duchy of Lancaster