High Street Medical Dental

A Message from Lord Pickles and Lord Blunkett, followed by High Street Medical Dental's best practice article

The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from High Street Medical Dental is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.

Blunkett signature Rt Hon The Lord David Blunkett
Pickles signature Rt Hon The Lord Eric Pickles

www.highstreetmedicaldental.co.uk

THE PARLIAMENTARY REVIEW
Highlighting best practice
18 | HIGHSTREET MEDICAL DENTAL
Practice Principal and Owner
Dr Alfred Kolozsvari
Providing world-class
dental care
Established in 1920, HighStreet Medical Dental have
developed their practice to keep at the cutting edge of
technological development. Offering a wide range of
services, from dentistry to neuropsychiatry, they employ a web-
based health-monitoring programme, designed by Clinical
Director Professor Paramala Santosh, to track treatment
targets and outcomes for all of their patients. Owner Dr Alfred
Kolozsvari is an educational supervisor and tutor for the London,
Kent, Surrey and Sussex Deanery for Foundation Dentists and
talks about how the practice has engaged with technology and
the way in which they tailor their service to each client.
We were established almost 100 years ago and in 2014, we were re-energised
into a state-of-the-art digital dental and medical practice. Being ideally positioned
on Gillingham High Street, our purpose-built facility provides care for all our
customers’ individual needs, with brand new surgeries and consultation rooms for
specialist dentistry, facial aesthetics, GP services, audiology and neuropsychiatry.
Standing out from the crowd
What sets us apart from our competitors is our unique, all-encompassing centre for
delivering specialist dental and medical care. We focus on developing consistency
and providing solutions to difficult challenges in dentistry and medicine.
Our expert
dentistry, coupled with our GP services and internationally recognised child and
adolescent neuropsychiatry services, is truly outstanding. We use HealthTracker Ltd,
which is an SME developed by its CEO Professor Paramala Santosh, to provide us
FACTS ABOUT
HIGHSTREET MEDICAL DENTAL
»Practice Principal and Owner:
Dr Alfred Kolozsvari
»Owners: Dr Alfred Kolozsvari
and Professor Paramala
Santosh
»Established in 1920
»Based in Gillingham, Kent
»Services: Comprehensive
dental and medical services
with tailored healthcare plans
»No. of employees: 17
»No. of patients: 11,000
HighStreet Medical
Dental
19HIGHSTREET MEDICAL DENTAL |
BEST PRACTICE REPRESENTATIVE 2019
with web-based health monitoring.
The HealthTracker platform allows us
to monitor health, treatment targets,
outcomes and the patient experience,
allowing us to improve dynamically
using translational informatics. These
informatics enable us to optimise the
patient journey, link the patient with
the most appropriate professional
and ensure that our patients receive a
personalised approach.
Digitising health to improve
the patient experience
We are based in Gillingham, Kent,
and our practice has a rich history,
dating back to the early 1900s. Patients
travel from far and wide, including
internationally, to access our services.
We provide pioneering modern and
innovative healthcare, from revolutionary
non-invasive 3D scans to cutting-
edge implantology techniques and
transformational healthinformatics.
Our on-site scanner allows us to safely
scan a patient’s mouth in less than 14
seconds and have it visualised in under
60 seconds. This approach allows the
patient to see an accurate 3D model of
their oral and adjacent areas, whether
it is for implants or routine dental care.
The imaging assists us in determining
whether treatment is necessary and
provides a clearer picture for the
patient regarding their treatmentplans.
An unparalleled level of
customer service
We carry out all our dental work
under one roof. Having a single centre
allows us to pivot our practice towards
patient safety in a relaxed and calm
environment. Our ethos has always
been to put the patient at the centre of
their care. On a day-to-day basis, this
means working with their expectations
and technical treatments, resulting
in positive outcomes. Our team of
professionals, including general
dentists, endodontists, implantologists,
orthodontists, hygienists, treatment
coordinators, nurses, GPs and specialist
neuropsychiatrists, strive to meet all of
these customer expectations.
A core element of our business
is providing a friendly and caring
atmosphere that is enhanced by
our quality staff. The loyalty of our
patients, as well as the team, is not
taken for granted – it has to be earned
on an ongoing basis. We stand out as
a practice by providing individualised,
problem-oriented dental and medical
solutions that significantly improve the
patient’s quality of life.
We have proudly sponsored the
cricket team of a local school during a
tournament in Barbados as part of our
drive to support the young people of
our community.
We focus on
developing
consistency
and providing
solutions to
difficult
challenges in
dentistry and
medicine
State-of-the-art surgery
and education research
centre
THE PARLIAMENTARY REVIEW
Highlighting best practice
20 | HIGHSTREET MEDICAL DENTAL
Training the next generation
of dentists
While most practices are now investing
in digital technology, we have been
routinely using intra-oral scanners, intra-
oral cameras, cone-beam computed
tomography, digital radiography and
implant-guided surgery for many years.
We also use computer-aided design
and manufacturing processes for the
construction of dental restorations,
which allows us to complete the whole
process within an hour.
Unlike other dental and medical
practices, we have an in-house
education and research centre.
We are a long-established training
practice, and we greatly encourage an
educational atmosphere and use this
centre to train and impart knowledge
to the next generation of dentists. I am
a tutor and educational supervisor at
the London, Kent, Surrey and Sussex
Deanery for Foundation Dentists and
am a national recruitment interview
panel member for foundation dentists
for Health Education England. The
centre’s network and pedagogical
approach offer an interactive learning
environment. Learning new clinical
techniques can be challenging for
newly qualified dentists. Our interactive
approach delivers significant benefits
by allowing foundation dentists and
students to develop and practise their
skills and engage creatively, preparing
them for working in the broader world
of NHS and private dentistry.
We have been ergonomically designed
to assist both patients and staff by
ensuring that every dental surgery room
has an identical layout, including the
position of the dental chair, drawers
for instruments and the decor. This
layout has been designed to ensure that
patients with intellectual and physical
disabilities can feel familiar with their
surroundings in any surgery room,
allowing them to feel calm and engage
in their care appropriately. From a staff
perspective, this means that we can
minimise errors and can rapidly provide
care, even when having to step into a
surgery room during emergencies.
Our most recent Care Quality
Commission inspection designated us
as a “Notable Practice” – the highest
rating for dental practices. This rating
allows us to be used as an exemplar
to highlight good practice and the
provision of high-quality care, which
can be used to improve standards
in the dental sector and encourage
improvement in other practices. By
continuing to embrace technological
advancement and focusing on the
individual needs of our customers, we
are confident that we can maintain
thisstatus.
The centre’s
network and
pedagogical
approach offer
an interactive
learning
environment
The people behind our
success

www.highstreetmedicaldental.co.uk

This article was sponsored by High Street Medical Dental. The Parliamentary Review is wholly funded by the representatives who write for it. The publication in which this article originally appeared contained the following foreword from Rt Hon Kwasi Kwarteng.

Rt Hon Kwasi Kwarteng's Foreword For The Parliamentary Review

By Rt Hon Kwasi Kwarteng

This year’s Parliamentary Review reflects on a tumultuous and extraordinary year, globally and nationally. As well as being an MP, I am a keen student of history, and I am conscious that 2020 would mark the end of an era. It will be remembered as the year in which we concluded Brexit negotiations and finally left the European Union. Above all, it will be remembered as the year of Covid-19.

In our fight against the pandemic, I am delighted that our vaccination programme is beginning to turn the tide – and I pay tribute to the British businesses, scientists and all those who have helped us to achieve this. But the virus has dealt enormous damage, and we now have a duty to rebuild our economy.

We must ensure that businesses are protected. We have made more than £350 billion available to that end, with grants, business rates relief and our furlough scheme supporting more than 11 million people and jobs in every corner of the country, maintaining livelihoods while easing the pressure on employers. The next step is to work with business to build back better and greener, putting the net zero carbon challenge at the heart of our recovery. This is a complex undertaking, but one which I hope will be recognised as a once in a lifetime opportunity.

Through the prime minister’s ten point plan for a green industrial revolution, we can level up every region of the UK, supporting 250,000 green jobs while we accelerate our progress towards net zero carbon emissions.

With our commitment to raise R&D spending to 2.4% of GDP and the creation of the Advanced Research & Invention Agency, we are empowering our fantastic researchers to take on groundbreaking research, delivering funding with flexibility and speed. With this approach, innovators will be able to work with our traditional industrial heartlands to explore new technologies, and design and manufacture the products on which the future will be built – ready for export around the globe.

And I believe trade will flourish. We are a leading nation in the fight against climate change. As the host of COP26 this year, we have an incredible opportunity to market our low-carbon products and expertise. Our departure from the EU gives us the chance to be a champion of truly global free trade; we have already signed trade deals with more than 60 countries around the world.

As we turn the page and leave 2020 behind, I am excited about the new chapter which Britain is now writing for itself, and for the opportunities which lie ahead of us.
Rt Hon Kwasi Kwarteng
Secretary of State for Business, Energy and Industrial Strategy