Houseman Services

Highlighting best practice as a representative in The Parliamentary Review

The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from Houseman Services is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.


Director Lazarus Paul
Our services are available
Director Lazarus Paul founded Houseman Services
Ltd in 2006 in order to offer a wider range of water
treatment, water hygiene and flushing services than
were available. Their systems are designed to improve both
the safety and cost-effectiveness of their customers’ water
systems, and their comprehensive flushing service covers both
domestic and industrial systems. With 25 years’ experience in
the water treatment industry, Lazarus tells
The Parliamentary
how their systems are working for the environment and
We believe that water is fast becoming the most valuable global commodity, and
as such, it is vital that it is stored safely, hygienically and efficiently, to ensure it
is readily available across the globe in the future. Houseman Services was formed
with the intention of providing a quality, tailored water treatment service that is
designed to meet our customers’ needs in a way that larger corporate companies
cannot. The ethos that underpinned our thinking was for our customers to
receive a quality service that met their individual needs. This meant that a
personalised, specialist approach was required, rather than a service where the
customer is one of several hundred customers competing for the attention its
systems need.
We have now become one of the UK’s leading water hygiene, water treatment and
plant solutions specialists. With over 25 years’ experience, and employing some
of the most experienced specialists in the country, our commitment to excellence
»Director: Lazarus Paul
»Founded in 2006
»Based in Southend-on-Sea,
»Services: Water treatment,
water hygiene and flushing
services for domestic and
industrial systems
Houseman Services
Highlighting best practice
and our proactive attitude ensure that
the highest standards are consistently
met during every project we
undertake. Our original aim, to work in
partnership with our clients, remains,
and our growth and continued success
have come from understanding our
clients’ specific requirements and
Benefiting businesses and
In August 2001, seven members of
the public in Barrow-in-Furness died,
while 180 people became seriously ill
as a result of Legionnaires’ disease.
This came about following a series
of errors that led to a failure to carry
out adequate risk assessment and
management of an air conditioning
unit at a local leisure and art centre.
The number of reported and notified
cases of Legionnaires disease’ in
the UK between January 2018 and
August 2018 is 343. Therefore,
industry and service providers cannot
become complacent about the
continued risk of this serious, life-
With many years’ experience working
with our clients in a series of long-
term partnerships, we believe our
tailored solutions provide a unique
capability for all business sectors
and industries. We work with some
of the country’s leading industry
organisations, including central
and local government, universities,
colleges, schools, hospitals, nursing
residential homes, hotels and
commercial and residential blocks.
Each of these organisations has a legal
responsibility under the Health and
Safety at Work Act 1974 to provide a
Cleaning and treatment
of cooling towers is
one of the services we
With many years
working with our
clients in a series
of long term
partnerships we
believe our
tailored solutions
provide a unique
capability for all
business sectors
and industries
safe environment in which individuals
will work or reside. Our independent,
impartial approach to supporting our
clients in compliance (ACoP L8 HSG
274 parts 1, 2 and 3), inspection
and testing means we are fully
committed to achieving our clients’
Difficulties overcome
Our success as a company has sprung
from our continued commitment
to the provision of a high-quality,
personalised service, which ensures our
customers are able to meet the current
rules and regulations on compliance.
This can be challenging in the face of
the current climate, which is far more
beneficial to larger companies. In a
number of cases they win contracts
as a result of their size, but then fail
to deliver a service that is high in
quality and specific to their individual
customer’s needs.
Our belief in maintaining a quality,
tailored service has ultimately ensured
our success, and our high customer
satisfaction rates have allowed for a
lot of repeat custom. Our reputation
as a provider of excellence in the
industry has resulted in our continual
growth and it has meant we can
progress and improve the services that
we offer.
Further developments as we
move forward
We continue to grow and expand
as a company, and we have recently
started working with a new custom-
made water filtration system for
pre-commission cleaning. This
technology will benefit our customers
and the environment by reducing
the amount of waste water that
our systems create. The use of
chemicals is also less damaging to
the environment and less of a waste
of resources in comparison to the
traditional balanced dynamic flushing
method that is still favoured by
some companies and consultants.
We are passionate in our belief that
embracing innovative technologies
is the best way to progress, and we
will be sure to highlight new methods
that conform to our company ethos of
sustainable, efficient solutions.
In order to ensure the continued
growth and expansion of our services,
we are currently progressing our plans
to offer apprenticeship employment
to local young people with a passion
for technology and finding a fulfilling
career. Our commitment to our
employees from the early stages of
training is reflected in a workforce
that is both loyal to the company and
dedicated to the beliefs that underpin
our service.
We believe that as a small, home-
grown business, which is flexible
and can quickly adapt to changing
environments, we can continue to act
as a cornerstone of the UK economy
in the future, as we move into a
post-Brexit Britain. Therefore, our
continued success, and the success
of businesses with a similar set of
values to ours, is valuable both to
our employees and the country as
We believe that
as a small,
business, which
is flexible and
can quickly
adapt to
Our company logo
reflects the three
core elements of our
business: heating, water
and environment


This article was sponsored by Houseman Services. The Parliamentary Review is wholly funded by the representatives who write for it.