I M I Hydronic Engineering

A Message from Lord Pickles and Lord Blunkett, followed by I M I Hydronic Engineering's best practice article

The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from I M I Hydronic Engineering is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.

Blunkett signature Rt Hon The Lord David Blunkett
Pickles signature Rt Hon The Lord Eric Pickles

www.imi-hydronic.com

THE PARLIAMENTARY REVIEW
Highlighting best practice
50 | I M I HYDRONIC ENGINEERING
FastFit (fan coil unit valve set)
production planning
Founded in 1909 and based in Dunstable, Bedfordshire,
IMI Hydronic Engineering UK is the leading global provider
and recognised expert in hydronic distribution systems and
room temperature control, with an experienced workforce that
has participated in more than 100,000 construction projects
worldwide. In what follows, Derek Brown, the regional head of
project sales for the south and London, provides insights into key
aspects of the business.
As a hydronic distribution systems and room temperature control company, some
of the key areas of the business include:
»Installers and contractors
»Wholesalers, distributors and original equipment manufacturers
»Designers and consultants
»Building owners, investors and facility managers
The state of the sector
There is an increasing awareness of the importance of indoor climate to human
well-being, whereby reducing energy consumption and carbon emissions, as well as
enhancing sustainability through increased energy efficiency, is a necessity. Because
this is so, manufacturers within the heating ventilation and air conditioning (HVAC)
industry have to assist in introducing to the market new innovative products and
solutions – benefiting design, end users and all our children’s future.
IMI Hydronic Engineering, alongside IMI Precision Engineering and IMI Critical
Engineering, is part of the global IMI plc Group, a UK-based company listed on
FACTS ABOUT
I M I HYDRONIC ENGINEERING
»CEO: Mark Selway
»Established in 1909
»Based in Dunstable,
Bedfordshire
»Services: Supply of hydronic
products and heating
ventilation & air conditioning
solutions
»No. of employees: 11,000
»2016 performance
»Revenue: £290 million
(2015: £264 million)
»Operating profit: £51.9
million
(2015: £51.8 million)
I M I Hydronic
Engineering
Lean, an efficiency
measure, implemented
across IMI
51I M I HYDRONIC ENGINEERING |
BEST PRACTICE REPRESENTATIVE 2018
» THE EXECUTIVE
COMMITTEE
»Mark Selway, chief
executive
»Daniel Shook, finance
director 
»Phil Clifton, interim
managing director, IMI
Hydronic Engineering
»Paul Roberts, group
business development
director
»Geoff Tranfield, group
human resources
director
»John O’Shea, company
secretary
the London Stock Exchange. The
company has been thriving for
over 150 years. Across the three
divisions and Birmingham HQ, the
company has 11,000 employees and
manufacturing facilities in more than
20 countriesworldwide.
Hydronic Engineering’s three
product brands
IMI PNEUMATEX offers an unparalleled
range of pressurisation, dirt separation
and degassing solutions – all multi-
functional, hard-wearing and capable
of extending system life. The majority
of UK buildings with boilers and chillers
utilise pressurisation and water quality.
The products are normally installed
in plant-rooms or within original
equipment manufacturers (OEM) HVAC
packages. Water quality includes the
removal of air and dirt from systems
utilising air/dirt or combined separator
or degasser, and “Pneumatex”
market-leading products include new
innovative cyclonic separation.
IMI TA is the market’s leading balance,
control and actuation technology
provider – delivering optimum control
for the perfect indoor environment.
In the 1950s, IMI created the world’s
first manual balancing valve (MBV),
pressure independent balancing
and control valves (PICBV), and it
offers three different valves in one.
It is, moreover, currently the industry
preferred choice used to control
HVAC systems. PICBV, when installed
with variable speed pumps (VSP),
allows comfort levels to be optimised,
which reduces energy consumption.
TA Modulator PICBV and “Slider
Actuator” are innovative products
recently introduced to the market for
use on constant or variable control
heating and cooling systems.
IMI HEIMEIER is Europe’s leading
thermostatic control solutions provider,
comprising more than 120 easy-to-
fit valve variations, with innovative,
high-quality design features and a
range of thermostatic heads and
sensors, thermostats and associated
products. Effective thermostatic control
is one of the key ways to regulate
room temperatures and boost energy
efficiency and overall performance in
HVAC systems. Established in 1928,
IMI HEIMEIER today is a world leader
in thermostatic control technology
and a partner to thousands of HVAC
customers around the world. Accurately
configured thermostatic radiator valves
can reduce energy consumption by
as much as 28 per cent compared
with manual radiator valves. Eclipse
automatic TRV (thermostatic radiator
valve) eliminates the need for complex
pressure-loss calculations, minimises
risk of overflow and is simple to install
– saving both time andmoney. Eclipse
has the new EN 215 standard and is
keymark registered.
Challenges
One of the challenges faced by HVAC
industry professionals is the necessity
for innovative solutions – something
of an obsession at IMI Hydronic
Engineering. Whether it’s a small
domestic installation or a mammoth,
high-profile development, IMI Hydronic
Engineering provides products,
service and support to deliver optimal
hydronic solutions and sustainable,
energy-efficient buildings.
To support our significant new product
offering and our strengthened over-
the-counter sales strategy, we have
Whether it’s a
small domestic
installation or a
mammoth,
high-profile
development,
IMI Hydronic
Engineering
provides
products
Newly introduced
‘simply compresso’
air-controlled packaged
pressurisation unit
THE PARLIAMENTARY REVIEW
Highlighting best practice
52 | I M I HYDRONIC ENGINEERING
revitalised our sales and marketing
activities within the division. At the
heart of our new approach is our sales
team, who have dedicated roles and
responsibilities tailored to meet the
specific needs of our wholesale and
project-based customers to ensure
that at all times an optimum customer
experience is delivered. Feedback to date
has been very positive, as evidenced by
improved net promoter scores (NPS)
which measure customers’ satisfaction.
NPS feedback indicates that 86 per
cent of our customers rank Hydronic
Engineering as a “true innovator” – not
least because we provide a range of
different learning opportunities to suit
every type of customer, including:
»Seminars and training events in
multiple locations
»Webinars and online learning resources
»In-house seminars at customers’
premises, giving the benefit of
understanding and solving the
hydronic challenges faced in ongoing
projects either on or off-site; tailor-
made training events
»Practical, hands-on training using our
specially designed simulation units
and online modules
Conclusion
IMI has been extremely successful over
many years by selling great products
to a long list of fantastic customers.
WhenIMI and the customer have a
strong, mutual understanding of how
the most value is created, then IMI
delivers that value through its products
and services.
Our key objective in introducing Lean
(an efficiency measure) across IMI is
to establish systems that enable our
organisation to deliver on demand,
minimise inventory, maximise the
use of multiskilled employees, flatten
the management structure and focus
resources where they are needed.
Promoting employee wellbeing is
an ongoing process at IMI Hydronic
Engineering. We provide extensive
training and information, and are
committed to eliminating health and
safety incidents wherever possible
through continuous improvement.
An indication of how seriously we take
our responsibilities is reflected in the
fact that we have recently integrated
responsibility for health and safety
intoour extensive Lean programme. The
programme aims to improve processes
across every part of the business and
we are determined to embed a planned
and disciplined approach to improving
health and safety into everything we
do, now and in the future.
We only use materials that have low
environmental impact and are capable
of being recycled at the end of their
lifecycle. We also strive to implement
the cleanest and greenest production
processes, which includes minimising
CO2 emissions.
Our values and vision are underpinning
sustainable competitive performance
and make us a company to be proud of.
Whether it’s an employee, stakeholder,
executive or business partner, we all
make sure we are: acting ethically;
aesthetically agreeable; behaviourally
stringent; responsible in terms of our
impact and always seeking to improve.
By following along these lines, we can
expect continued success. In short, we
always seek to do the right thing.
Our key
objective in
introducing
Lean (an
efficiency
measure)
across IMI is to
establish
systems that
enable our
organisation
to deliver on
demand
Specialists in hydronic
products and HVAC
solutions

www.imi-hydronic.com

This article was sponsored by I M I Hydronic Engineering. The Parliamentary Review is wholly funded by the representatives who write for it. The publication in which this article originally appeared contained the following foreword from Rt Hon Kwasi Kwarteng.

Rt Hon Kwasi Kwarteng's Foreword For The Parliamentary Review

By Rt Hon Kwasi Kwarteng

This year’s Parliamentary Review reflects on a tumultuous and extraordinary year, globally and nationally. As well as being an MP, I am a keen student of history, and I am conscious that 2020 would mark the end of an era. It will be remembered as the year in which we concluded Brexit negotiations and finally left the European Union. Above all, it will be remembered as the year of Covid-19.

In our fight against the pandemic, I am delighted that our vaccination programme is beginning to turn the tide – and I pay tribute to the British businesses, scientists and all those who have helped us to achieve this. But the virus has dealt enormous damage, and we now have a duty to rebuild our economy.

We must ensure that businesses are protected. We have made more than £350 billion available to that end, with grants, business rates relief and our furlough scheme supporting more than 11 million people and jobs in every corner of the country, maintaining livelihoods while easing the pressure on employers. The next step is to work with business to build back better and greener, putting the net zero carbon challenge at the heart of our recovery. This is a complex undertaking, but one which I hope will be recognised as a once in a lifetime opportunity.

Through the prime minister’s ten point plan for a green industrial revolution, we can level up every region of the UK, supporting 250,000 green jobs while we accelerate our progress towards net zero carbon emissions.

With our commitment to raise R&D spending to 2.4% of GDP and the creation of the Advanced Research & Invention Agency, we are empowering our fantastic researchers to take on groundbreaking research, delivering funding with flexibility and speed. With this approach, innovators will be able to work with our traditional industrial heartlands to explore new technologies, and design and manufacture the products on which the future will be built – ready for export around the globe.

And I believe trade will flourish. We are a leading nation in the fight against climate change. As the host of COP26 this year, we have an incredible opportunity to market our low-carbon products and expertise. Our departure from the EU gives us the chance to be a champion of truly global free trade; we have already signed trade deals with more than 60 countries around the world.

As we turn the page and leave 2020 behind, I am excited about the new chapter which Britain is now writing for itself, and for the opportunities which lie ahead of us.
Rt Hon Kwasi Kwarteng
Secretary of State for Business, Energy and Industrial Strategy