KEY Group

A Message from Lord Pickles and Lord Blunkett, followed by KEY Group's best practice article

The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from KEY Group is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.

Blunkett signature Rt Hon The Lord David Blunkett
Pickles signature Rt Hon The Lord Eric Pickles

Managing Director SteveSaddler
A new kiosk constructed off-site
to avoid customer disruption, fully
installed without affecting sales
Originally formed in 1992, Key Electrical contractors and
storefitters have worked the length and breadth of the
country delivering quality projects for nationwide high-
street retail outlets and supermarket chains. Gradual organic
growth and word-of-mouth recommendations brought new
clients and workstreams, including with the likes of Tesco, Pizza
Express, Burger King and Currys. Their positive client focus and
commitment led to enquiries for work beyond their original
intention, prompting a rethink of their direction, structure and
capabilities. This process of self-renewal was soon to become an
integral part of their core values, and it required recruiting, training
and adapting to whatever opportunity came their way. Managing
Director Steve Saddler offers a more thorough profile of Key.
Where we are now
Today, our projects are widely varied and include full Pizza Express and Zizzi
restaurant fit-outs, supermarket extensions, full store heating and ventilation systems,
energy reduction schemes, bakery refurbishments, and landscaping. In being invited
to work closely with our clients, we have been instrumental in changing ways of
working. This has entailed, for example, genuine innovative ideas and new products
to reduce cost and disruption, as well as to shorten programme times. We have
created workstream best practices as standard templates, collaborating with health
and safety groups to bring improvements to procedures. This, in turn, has brought
us recognition from our clients as being a value-for-money and trustworthy partner.
»Managing Director:
»Incorporated in 2004
»Based in Wakefield, West
»Services: Electrical contracting
and storefitting
»No. of employees: Over 100
»Accredited to ISO 9001 and
14001, as well as OHSAS
18001 standards
»Covers UK and Ireland
KEY Group
Highlighting best practice
We also have a dedicated health and safety department, comprising
a health, safety and environmental (HSE) manager, advisor and co-
ordinator. The HSE manager has 15 years’ experience within health
and safety, working in construction and often assisting CDM-Cs
under the old regulations, as well as being involved in liaising with
clients and the collation of pre-construction information. The HSE
manager holds the NEBOSH general and construction certificates
and NVQ level 4 in occupational safety and health, in addition to
The HSE advisor holds the NEBOSH general and construction
certificates and NVQ level 5 in occupational safety and health, as
well as Grad IOSH. This is, moreover, on top of 15 years of retail
construction experience with ASDA on a project management
and health and safety basis. Our HSE coordinator has eight years’
construction and site administration experience.
In-house capabilities,
mechanical and electrical
In terms of our mechanical and
electrical abilities, the collective skills
and experience of project managers,
together with our in-house operatives
and engineers, ensure that client
needs are met with motivated, well-
disciplined teams while still having
the benefit of a single point of
contact. The range of services includes
power, lighting, data, phones, fire
alarms, product roll outs, HVAC air
conditioning, commercial gas and
energy reduction.
Our storefitting teams provide retail
fixture solutions throughout the UK
and Ireland, as well as in mainland
Europe and the Middle East. Key
has the knowledge and experience
to plan, design, project manage
and install fixtures and fittings for
a number of large multinational
retail companies. This range of
services includes retail fixture
solutions, breakdown and order call
off of fixture equipment, internal
concessions, national store roll outs,
warehouse storage and distribution.
Moreover, the construction side of
our business contains the knowledge
and experience to plan, design and
project manage. We build and fit out
high-quality projects for a number of
large retailers, with continued repeat
business over the past 14 years. In this
domain, we can offer the following
services: roofing, flooring, drainage,
car parks, internal fit-outs, extensions,
asset renewal, petrol filling stations,
ceilings and decorating.
Project management, an area in
which we are also proficient, is the
discipline of planning, organising,
motivating, and controlling resources
to achieve specific goals. We have
experience working with some
of the largest multinational retail
companies in the UK. From the initial
tendering stage through to handover,
our project managers will handle
projects from start to finish, meaning
there only needs to be one point of
contact throughout the project. Our
experienced project managers, the
majority of whom have between
ten and 30 years’ experience, are
qualified in three separate disciplines:
construction, mechanical engineering
and storefitting. They also hold
relevant qualifications, including: City
& Guilds in Construction and M&E,
NVQs in construction management,
Safely and CSCS.
All trades under one
We have
best practices
as standard
Capabilities for principal
Some of the projects we’re currently
undertaking are landscaping, car
parking, enabling works, decorating,
roofing, glazing, electrical works,
self-scan checkouts, storefitting and
shopfitting. In most cases, the project
requires a principal designer, as more
than two contractors are involved in
the project by default, namely Key
as principal or main contractor and
a specialist sub-contractor. Design
work is minimal as a result of the type
of work being undertaken. We’re
generally involved early in the pre-
construction phase due to scoping the
works for tendering purposes.
Past projects
To give a more concrete sense of the
type of work we engage in, some
examples will feature below. One
such example is the installation of a
kiosk at a supermarket petrol filling
station in such a way that we did
not negatively affect existing sales.
Our solution was to come up with
an innovative concept and design to
build a prefabricated kiosk off-site.
Once completed, the pod was simply
lifted into position and coupled into
the main services.
Another solution we had to provide
was in regard to a major supermarket
roof leak. Our challenge was to
prevent a heavily used roof from
giving way to small leaks that were
in constant need of patch repairs,
with the overlay repairs in their turn
also failing. To solve this issue, we
employed a thorough in-depth roof
survey by way of thermal imaging
and electronic testing to identify
exact entry point. We also performed
a drainage survey to ensure the
adequate capacity and effectiveness
of the system. Quite often, blockages
within drainage systems or undersized
systems can lead to water backing up
and topping out into the building. A
liquid-applied polyurethane overlay
product was selected due to its
exceptional ability to detail around the
plant and services, in addition to the
end-system being monolithic, seamless
and without edge peel or subsequent
weakness. Future patch repairs, due
to the nature of the material, are
absorbed into the existing material
and also become monolithic.
Another difficulty to contend with was
to replace glazed elevation panes in an
occupied department store building
and, in doing so, repainting the metal
Crittall windows that have high lead
content. We had to do this, moreover,
by preserving the windows’ original
appearance and within certain time
constraints. To meet these challenges,
we made use of specialised mast
climbers and static scaffolding to
ensure a speedy delivery.
These are just some of the innovative
solutions that testify to that all
important ethos mentioned earlier in
the article – namely, that of taking on
new tasks and expanding our abilities
with professionalism and realism. By
doing so, we expect to achieve yet
more successes in the future.
»Safe Contractor
»OHSAS 18001 - ISO 14001 &
9001 UKAS accredited
»Electrical safety register – NICEIC
approved contractor
»Gas Safe
»British Safety Council
»APS membership
New “scan & go”
installation completed
and trading in under 12
Our storefitting
teams provide
retail fixture
throughout the
UK and Ireland

This article was sponsored by KEY Group. The Parliamentary Review is wholly funded by the representatives who write for it. The publication in which this article originally appeared contained the following foreword from The Rt Hon Theresa May MP.

The Rt Hon Theresa May MP's Foreword For The Parliamentary Review

By The Rt Hon Theresa May MP

This foreword from the then Prime Minister appeared in the 2018/19 Parliamentary Review.

British politics provides ample material for analysis in the pages of The Parliamentary Review. For Her Majesty’s Government, our task in the year ahead is clear: to achieve the best Brexit deal for Britain and to carry on our work to build a more prosperous and united country – one that truly works for everyone. 

The right Brexit deal will not be sufficient on its own to secure a more prosperous future for Britain. We also need to ensure that our economy is ready for what tomorrow will bring. Our Modern Industrial Strategy is our plan to do that. It means Government stepping up to secure the foundations of our productivity: providing an education system that delivers the skills our economy needs, improving school standards and transforming technical education; delivering infrastructure for growth; ensuring people have the homes they need in the places they want to live. It is all about taking action for the long-term that will pay dividends in the future.

But it also goes beyond that. Government, the private sector and academia working together as strategic partners achieve far more than we could separately. That is why we have set an ambitious goal of lifting UK public and private research and development investment to 2.4 per cent of GDP by 2027. It is why we are developing four Grand Challenges, the big drivers of social and economic change in the world today: harnessing artificial intelligence and the data revolution; leading in changes to the future of mobility; meeting the challenges of our ageing society; and driving ahead the revolution in clean growth. By focusing our efforts on making the most of these areas of enormous potential, we can develop new exports, grow new industries and create more good jobs in every part of our country.

Years of hard work and sacrifice from the British people have got our deficit down by over three quarters. We are building on this success by taking a balanced approach to public spending. We are continuing to deal with our debts, so that our economy can remain strong and we can protect people’s jobs, and at the same time we are investing in vital public services, like our NHS. We have set out plans to increase NHS funding annually by an average by 3.4 percent in real terms: that is £394 million a week more. In return, the NHS will produce a ten-year plan, led by doctors and nurses, to eliminate waste and improve patient care.

I believe that Britain can look to the future with confidence. We are leaving the EU and setting a new course for prosperity as a global trading nation. We have a Modern Industrial Strategy that is strengthening the foundations of our economy and helping us to seize the opportunities of the future. We are investing in the public services we all rely on and helping them to grow and improve. Building on our country’s great strengths – our world-class universities and researchers, our excellent services sector, our cutting edge manufacturers, our vibrant creative industries, our dedicated public servants – we can look towards a new decade that is ripe with possibility. The government I lead is doing all it can to make that brighter future a reality for everyone in our country. 

British politics provides ample material for analysis in the pages of The Parliamentary Review 
The Rt Hon Theresa May MP
Prime Minister