Ocean Images

A Message from Lord Pickles and Lord Blunkett, followed by Ocean Images's best practice article

The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from Ocean Images is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.

Blunkett signature Rt Hon The Lord David Blunkett
Pickles signature Rt Hon The Lord Eric Pickles

www.ocean-images.com

1OCEAN IMAGES |
BEST PRACTICE REPRESENTATIVE
Managing Director KeithPackham
Our team of photographers,
posing with guests on-
board
Ocean Images (UK) Ltd provides photographic services to
cruise lines, allowing guests onboard to receive clear and
high-quality photographs that offer them the opportunity
to create memories that will last a lifetime. Their goal is to
improve the customer experience on all cruises, and to do this
they have utilised, since day one, all technological advances.
Indeed, they were the first cruise line photography specialists
to transition from black and white to colour photography, and
the first to operate a completely digital photography service
on a cruise ship. To this day, they are pursuing the newest
technological means of bringing their customers a fuller and
richer experience. Managing Director Keith Packham tells
TheParliamentary Review
more about Ocean Images’ journey.
Valuing our staff and our customers
Having been in this industry for over 50 years, we’ve become a go-to company
for those seeking photographic services onboard cruise lines. By seeking out the
best staff, and through our relentless commitment to innovation, we can say with
confidence that we are one of the most successful photographic concessions in
the cruise industry. What also lies behind our success is the extensive training our
staff go through in the fields of environment, service delivery, photography and
videography. All of our staff receive this training in order to ensure that nothing
short of the very best results are achieved.
FACTS ABOUT
OCEAN IMAGES
»Managing Director:
KeithPackham
»Founded in 1992
»Located in Hampshire
»Services: Photography and
videography
»No. of employees: 7 (in office)
»Their services can be found on
cruises all over the world
Ocean Images
THE PARLIAMENTARY REVIEW
Highlighting best practice
2| OCEAN IMAGES
We also spend a lot of time designing
products to meet the specific
requirements of each cruise line in
our portfolio. A team of experts
then dedicate themselves solely to
the operation to which they have
been assigned, allowing yet further
personalisation of our professional
services. As managing director, I
do my utmost to ensure that every
member of our staff feels valued and
is provided with appropriate training.
Ocean Images has long been an equal
opportunity employer, well before this
became the norm. We believe that our
close relationship with all employees is
a key element to ourgrowth.
We perform these services all over
the world, often on large fleets. One
moment we can be on American
shores, the next in Australia. We
can, and often do, carry out all the
preparations and installations over the
course of ten weeks. Our mileage,
both figuratively and literally, means
that we can be trusted to deal with
all scenarios that come our way. The
experience we have gained globally
makes us an attractive option for cruise
lines who need reliable professionals to
deliver these services.
A first class service worthy of
the task
To our customers, we offer
imaginative, first class services. Ocean
Images’ aim is to provide, without
fail, the best quality products and an
impeccable service. This is bolstered
by our utilisation of all up-to-date
technologies, providing crisp, clear
and fast results. Our commitment to
quality is more than just an ambition;
it is a pledge that we make to our
customers. This will remain true into
the future: we always keep abreast of
new developments, including those
in the field of artificial intelligence
(although we are also alert to the
potential privacy concerns with this
technology). One area that is currently
being developed is the downloading
of images from mobile phones which
can then be printed onboard – this is
something we are presently trialling
to perfect. Whatever can be done to
improve our services, we will do it.
A member of our team
in action
Having been
in this industry
for over 50
years, we’ve
become a go-
to company
for those
seeking
photographic
services
onboard
cruise lines
3OCEAN IMAGES |
BEST PRACTICE REPRESENTATIVE
This care and effort is necessary
because photography is an essential
part of the travelling experience.
Well produced photos and videos
offer invaluable memories that last a
lifetime. This is particularly so in the
case of cruises, which have a different
character to inland holidays. There’s
a sense in which each cruise trip is
a unique journey that cannot be
replicated, so having these memories
in print is all the more priceless.
Treasured memories are an important
aspect of life, which is one of the
reasons we are so committed to
ensuring that the product we provide
is as perfect as possible.
Weathering all storms that
come our way
We work on a contract basis with
cruise lines, which can be a three to
five year initial term. What has become
more challenging over the years are
the increasingly onerous regulations
which surround our work. Of course,
regulations are necessary in a modern
economy, but they can be punitive
and take insufficient account of the
businesses they affect. The speed with
which GDPR was implemented, for
example, was concerning for us at first.
Global marine legislation can also, at
times, be challenging. Ultimately, we
have survived, and indeed thrived, in
spite of such challenges. However,
greater recognition from governments
of the challenges that some regulations
can present for businesses would be
much welcomed.
Because our presence is so global, we
don’t feel that exiting the European
Union will have any particularly
strong effects on us. Uncertainty is
not desirable, but the exit itself is not
something that keeps me up at night.
The UK, and Ocean Images, will thrive
whatever storm comes our way. With
our over half-century history, we’ve
seen all kinds of changes. There is
no reason to believe that these new
challenges will be insurmountable –
and for that reason I’m optimistic for
the future.
We don’t feel
that exiting
the European
Union will
have any
particularly
strong effects
on us
Working together to
deliver memories that
will last a lifetime

www.ocean-images.com

This article was sponsored by Ocean Images. The Parliamentary Review is wholly funded by the representatives who write for it. The publication in which this article originally appeared contained the following foreword from Rt Hon Michael Gove.

Rt Hon Michael Gove's Foreword For The Parliamentary Review

By Rt Hon Michael Gove

This year's Parliamentary Review comes at a momentous time for parliament, as we collectively determine the destiny of the United Kingdom. 

On October 31, the UK will leave the European Union. The successful implementation of this process is this government's number-one priority.

Three years after a historic referendum vote, we will deliver on the decisive mandate from the British people. Trust in our democracy depends on it. Until that final hour, we will work determinedly and diligently to negotiate a deal, one that abolishes the backstop and upholds the warm and close relationship we share with our friends, allies and neighbours in the EU. But in the event that the EU refuses to meet us at the table, we must be prepared to leave without a deal.

As the Chancellor of the Duchy of Lancaster, it is my job to lead on this government's approach, should that scenario happen. Preparing for Brexit is my department's driving mission. But while I am leading this turbocharged effort, the whole of government is committed to this endeavour.

Ministers across Whitehall are working together to ensure that every possibility is considered, every plan is scrutinised and every provision is made. A daily drumbeat of meetings means that we are holding departments accountable, so that preparations are completed on time.

The chancellor has confirmed that all necessary funding will be made available. And we have mobilised thecivil service, assigning 15,000 of our most talented civil servants to manage our exit from the EU.

We will make sure that on November 1, there is as little disruption to national life as possible. Our trade relationships will continue to thrive, thanks to agreements with countries around the world worth £70 billion. Our country will remain secure, thanks to nearly 1,000 new officers posted at our borders. And the 3.2 million EU nationals now living and working among us can remain confident, with absolute certainty, of their right to remain in the UK.

Above all, our goal is to be transparent. Soon, we will launch a public information campaign so that citizens, communities and businesses are ready and reassured about what will happen in the event of “no deal”.

In my first few weeks in this role, I have travelled to ports and tarmacs, borders and bridges, all across the UK –from the seaside of Dover to the rolling green hills of County Armagh. I have heard from business owners and border officials, farmers and hauliers. They are ready to put an end to uncertainty. And they are ready to embrace the opportunities ahead.

Our departure from the EU will be a once in a lifetime chance to chart a new course for the United Kingdom. Preparing for that new course will be a herculean effort. But this country has made astounding efforts before. We can do it again.
Rt Hon Michael Gove
Chancellor of the Duchy of Lancaster