
25OLDHAM COMMUNITY LEISURE |
BEST PRACTICE REPRESENTATIVE 2019
Thisapproach means that those
customers who would otherwise feel
nervous about exercise can receive
support that enables them to improve
their lifestyle.
Oldham, like many northern towns,
has its health challenges. Physical
activity is a proven and cost-effective
means of prevention and treatment
for a large number of health problems,
as well as mental wellbeing and
social isolation. The trick is to find
something that people enjoy, which
can then be developed and maintained
as a daily routine. It also means that
people are far more likely to sustain
the motivation to exercise regularly
and improve their lifestyle over the
longterm.
Investing back into the
community
We have significantly improved our
focus on customer service and on
improving the variety of activities
we offer, both within leisure centres
and in the community. Like many
similar leisure trusts that are charitable
organisations, we reinvest 100 per
cent of all surpluses back into the
communities we serve.
Elements of our business, such as gym
membership subscriptions, largely
generate a profit, and this then helps
us provide subsidised activities for
harder-to-engage groups. For example,
Oldham Community Leisure provides
free adult swimming lessons for
non-swimmers at each of the pools it
manages on behalf of the council; we
want to get rid of barriers for those
wanting to take the first steps towards
a healthier lifestyle. Our strategic
mission is “A Community More Active,
More Often”, and we are increasingly
forming alliances and partnerships
with other organisations who help us
towards this goal.
The relationship with Oldham Council
is strong: the council prides itself on
co-operative values and recognises
the positive role played by third-
sector organisations in the town. They
invested over £23 million in improving
their leisure estate at the start of the
last contract with OCL. We’re working
together to review the terms of the
contract to better capture the positive
wider impact that OCL’s cross-subsidy
model is generating for the town in
tackling health and well-being issues
among those who need it the most. I
strongly believe that the trust model
is the best vehicle for tackling health
problems and inequalities through
encouraging healthier lifestyles.
Concerns of ours
I am also chair of Community Leisure
UK (formerly Sporta), a member-
led organisation that represents
social enterprises delivering health,
well-being and cultural services
throughout the UK. The charitable
trust model is, overall, the preferred
vehicle of English local authorities for
management of their services, with
45 per cent of contracts outsourced
to charitable enterprises (85 per cent
inScotland).
Though new members are joining
year-on-year, the sector is seeing
some shrinkage from consolidation as
Health intervention
programme,
demonstrating the
breadth of services
delivered by OCL
I strongly believe
that the trust
model is the
best vehicle for
tackling health
problems and
inequalities
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