
THE PARLIAMENTARY REVIEW
Highlighting best practice
2| ONEMEDICALGROUP
I passionately believe that a truly
integrated approach, allowing
providers to operate at scale and drive
value, is the future model for valuable
and effective healthcare delivery as the
NHS introduces primary care networks,
and the new NHSE critical foundations
guidance requires healthcare
systems to produce a strategy and
deliveryplan.
OneMedicalProperty
Our OneMedicalProperty arm
works closely with providers to fulfil
estate strategies and help solve
their property-related problems.
Through building, designing and
developing properties, we enable
the best possible care delivery for the
patientpopulation.
Since the sale of our original property
portfolio in 2018, we have invested
heavily in the development of our
primary care service, while also
rebuilding our property offering. This
includes the introduction of technology
through the likes of our facilities
management tool, supporting property
management teams and allowing them
to utilise their space.
OnePrimaryCare
In line with the new guidelines, I
wanted to share insights based on our
past 15 years of experience.
With the introduction of primary care
networks, a patient-centred approach
is key, allowing flexibility and using
insight to introduce new services that
meet a community’s shared needs.
In order to deliver to new guidelines,
we focus on a data-driven approach,
allowing us to utilise multidisciplinary
teams to provide our patients with the
right care by the right professional.
A great example of the benefit of this
in practice was the introduction of
“bounce-back clinics”. By combining
primary and community care we
successfully created a streamlined
care pathway for patients suffering
from frailty by developing clinics to
identify relevant patients at the earliest
opportunity, reducing the risk of falls
and preventing admissions to hospital.
Forty-two patients attended our clinic
during the pilot, while a further 100
patients were referred from other GP
surgeries, reducing the pressure on
local A&E units.
With our patient advisers and navigators,
our care model doesn’t just address
specific physical health issues, but also
helps patients to get well, stay well
and live well. Improving patient access
to specialist care services is part of the
NHS’s long-term plan and has long been
an area of focus for OnePrimaryCare.
This is highlighted by the addition
of mental health services across our
Leeds-based practices, another key
area defined by the new impact
requirements, where it was noted that
20 per cent of the patient population
required mental health support.
Working in partnership with
Northpoint, a branch of IAPT services,
we now provide quicker access to
a high-level specialist mental health
service, plus an in-house practitioner
who operates across all sites.
MSK practitioner with a
patient
I passionately
believe that a
truly integrated
approach,
allowing
providers to
operate at
scale and drive
value, is the
future model
for valuable
and effective
healthcare
delivery
“
“