Onsite Technologies

A Message from Lord Pickles and Lord Blunkett, followed by Onsite Technologies's best practice article

The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from Onsite Technologies is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.

Blunkett signature Rt Hon The Lord David Blunkett, MP
Pickles signature Rt Hon The Lord Eric Pickles, MP

www.wiredscore.com

41ONSITE TECHNOLOGIES |
BEST PRACTICE REPRESENTATIVE 2018
Ross Fryer and Toby Sillett,
co-owners
St James’ Market,
Piccadilly
Onsite Technologies Ltd (OST) is a forward-thinking,
customer-centric IT company that specialises in working
with companies from the commercial real estate sector.
Their client base is made up of, among others, BNP Paribas
Real Estate, Blackstone and Brookfield Multiplex. They are the
wraparound IT company in this sector. Ross Fryer, co-owner
of Onsite Technologies, has 18 years of practical experience
working in the communications industry. In the following piece,
he documents his company’s successful approach.
Since 2009, at OST we have espoused the virtues of offering clients a full range
of services for IT and communications. We take immense professional pride in
anticipating and solving the problems our clients encounter when taking instruction
on a large commercial building. Our aim is simple: to work with clients in order to
make their life easier. Encapsulated in the term “IT” are many concepts, with many
potential pitfalls, jargon-filled acronyms and confusing concepts to the uninitiated.
In light of this, we like to look at ourselves not only as a service provider to our
customers, but as advisers also. In this role of adviser, we have identified key areas
within the facilities management sector that can significantly improve the return
on investment that landlords and real estate management companies make in IT
equipment. Along with this, we hope to relieve the pressure on building managers
in terms of delivering tenants’ IT requirements and incoming internet connectivity
– a subject that can be hugely time-consuming and confusing to the layman. Our
workforce has among them a wealth of experience on both sides of the fence for
large managing agents as well as landlords and construction companies. Assuch,
FACTS ABOUT
ONSITE TECHNOLOGIES
»Co-owners: Ross Fryer and
Toby Sillett
»Established in 2009
»Based in Upminster, Essex
»No. of employees: 17
»Services: Full IT offering, from
cable/fibre installations right
through to managing clients’
desktops, phones and tablets
»Only company to have
installed a fibre-optic solution
for lift advertising in the UK
»www.onsite-tech.co.uk
Onsite Technologies
THE PARLIAMENTARY REVIEW
Highlighting best practice
42 | ONSITE TECHNOLOGIES
we are in the best position to give
advice on a myriad of solutions offered
to companies in this sector by third
parties, as well as incorporating these
solutions into a cohesive, simple
network. There are two key areas
where we believe we are out-thinking
our competitors.
Common networks
Very often, when we are engaged
to provide services in either a new
construction or a refurbishment of a
building that has been brought back
to CatA, we see that more and more
clients and landlords are insisting that
an IT network is in situe at base, built
and ready to use for all who need it.
As a concept, this is great and not
particularly revolutionary. However,
these “common networks” intended
to be utilised by third parties such
as building management systems,
CCTV and access control and electrical
management systems, to name a
few, are regularly being installed
incorrectly due to the absence of
an IT company being charged with
the installation in the first place. If
instructed at the right time, we can
design, build, install, configure and
maintain a fully integrated common
network by liaising with each third
party on behalf of the client, ensuring
a maximum return on investment
for the hardware purchasing and
ensuring future-proofing, as well as
eliminating duplication of tasks. This
type of solution feeds into what is
rapidly becoming known as a “smart
building” design. We feel we are
at the cutting edge of this new era
of intelligent building systems, and
are often responsible for the design
and implementation of the common
network which underpins the various
different technologies required to
layer on top of the common network
solution we install.
Riser management
In terms of commercial buildings and
their relationship with IT, the US has
been well ahead of the UK, with riser
management being commonplace
in larger buildings for some years.
Traditionally, it has only been
something employed in this country in
buildings such as data centres. With
the advent of initiatives like “Wired
Score” (which has come from the US:
www.wiredscore.com), the extent to
which a building organises everything
to do with IT in and around the
premises can now be measured against
peers and competitors. Moreover,
buildings are now starting to be
ranked according to how connected
they are. We have implemented a
riser management policy in one of
London’s tallest commercial buildings,
Tower 42 in Old Broad Street. The
management team there rightly
recognised that every day there were
scores of people accessing the riser
network, which spans 47 floors. They
were seeing engineers from large
telecoms companies and IT providers
installing links for tenants and, in
the process, taking other lines out of
service, sometimes with huge financial
implications.
Tower 42, London
Our workforce
has among
them a wealth
of experience
on both sides
of the fence
for large
managing
agents as well
as landlords
and
construction
companies
43ONSITE TECHNOLOGIES |
BEST PRACTICE REPRESENTATIVE 2018
We liaised closely with the
management and security teams
on site, and put together a process
to police these risers. The primary
outcome was that Onsite Technologies
became solely responsible for the
management of the risers in terms of
what work was carried out in them,
when, and by whom. By ensuring all
work was undertaken by carefully
vetted third parties or contractors,
as well as our own workforce, the
building management had total
confidence that their network was
protected. We undertake work in
the vertical risers on behalf of circuit
providers, thus negating the need for
engineers who have never visited the
building to visit and work in these
areas. The net result is that the process
of pricing, resourcing and undertaking
the work is now much quicker for
tenants. They receive a better service,
there are no outages that other
tenants must endure, security on site
is heightened and the management
team has a definite audit trail of who is
accessing the risers.
In summary, while the two subjects
discussed in this review may not
seem to be particularly unique in
their thinking, the fact remains
that in the UK presently neither of
these disciplines is being undertaken
correctly. In the future, it is hoped that
we will continue to challenge this,
consult with larger companies that sit
within their industry of expertise and
help them to build leaner, smarter and
more cost-effective buildings from an
IT perspective. These solutions should
be scalable, adaptable and robust
enough to add value to the running of
a building. There are more and more
technologies becoming available in
modern buildings that require either IP
monitoring or an internet connection
to the Cloud to function. Combined
heating systems, water treatment
and recycling, building management
systems, external lighting – the list
goes on and we feel that we are the
market leaders in providing top-class
IT solutions for buildings across the
whole sphere of technologies.
We feel that we
are the market
leaders in
providing top-
class IT solutions
for buildings
across the
whole sphere of
technologies
St Katharine Docks,
Tower Bridge

www.wiredscore.com

This article was sponsored by Onsite Technologies. The Parliamentary Review is wholly funded by the representatives who write for it. The publication in which this article originally appeared contained the following foreword from The Rt Hon Theresa May MP.

The Rt Hon Theresa May MP's Foreword For The Parliamentary Review

By The Rt Hon Theresa May MP

This foreword from the then Prime Minister appeared in the 2018/19 Parliamentary Review.

British politics provides ample material for analysis in the pages of The Parliamentary Review. For Her Majesty’s Government, our task in the year ahead is clear: to achieve the best Brexit deal for Britain and to carry on our work to build a more prosperous and united country – one that truly works for everyone. 

The right Brexit deal will not be sufficient on its own to secure a more prosperous future for Britain. We also need to ensure that our economy is ready for what tomorrow will bring. Our Modern Industrial Strategy is our plan to do that. It means Government stepping up to secure the foundations of our productivity: providing an education system that delivers the skills our economy needs, improving school standards and transforming technical education; delivering infrastructure for growth; ensuring people have the homes they need in the places they want to live. It is all about taking action for the long-term that will pay dividends in the future.

But it also goes beyond that. Government, the private sector and academia working together as strategic partners achieve far more than we could separately. That is why we have set an ambitious goal of lifting UK public and private research and development investment to 2.4 per cent of GDP by 2027. It is why we are developing four Grand Challenges, the big drivers of social and economic change in the world today: harnessing artificial intelligence and the data revolution; leading in changes to the future of mobility; meeting the challenges of our ageing society; and driving ahead the revolution in clean growth. By focusing our efforts on making the most of these areas of enormous potential, we can develop new exports, grow new industries and create more good jobs in every part of our country.

Years of hard work and sacrifice from the British people have got our deficit down by over three quarters. We are building on this success by taking a balanced approach to public spending. We are continuing to deal with our debts, so that our economy can remain strong and we can protect people’s jobs, and at the same time we are investing in vital public services, like our NHS. We have set out plans to increase NHS funding annually by an average by 3.4 percent in real terms: that is £394 million a week more. In return, the NHS will produce a ten-year plan, led by doctors and nurses, to eliminate waste and improve patient care.

I believe that Britain can look to the future with confidence. We are leaving the EU and setting a new course for prosperity as a global trading nation. We have a Modern Industrial Strategy that is strengthening the foundations of our economy and helping us to seize the opportunities of the future. We are investing in the public services we all rely on and helping them to grow and improve. Building on our country’s great strengths – our world-class universities and researchers, our excellent services sector, our cutting edge manufacturers, our vibrant creative industries, our dedicated public servants – we can look towards a new decade that is ripe with possibility. The government I lead is doing all it can to make that brighter future a reality for everyone in our country. 

British politics provides ample material for analysis in the pages of The Parliamentary Review 
The Rt Hon Theresa May MP
Prime Minister