Resolve Care

A Message from Lord Pickles and Lord Blunkett, followed by Resolve Care's best practice article

The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from Resolve Care is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.

Blunkett signature Rt Hon The Lord David Blunkett
Pickles signature Rt Hon The Lord Eric Pickles

www.resolvecare.com

THE PARLIAMENTARY REVIEW
Highlighting best practice
20 | RESOLVE CARE
Co-directors David King and
Anne Graham
Low House garden
patio area
Based in County Durham, Resolve Care is a residential care
home for male adults with learning disabilities and autism,
many of whose rights have been restricted under the
Mental Health Act. Co-directors David King and Anne Graham
who have a wealth of experience in the social care sector, as
a nurse and a social worker, respectively, established Resolve
Care in 2008. By holistically combining theory, experience and
compassion, they have gained, and subsequently retained, an
“outstanding” appraisal by the Care Quality Commission. They
regard Resolve Care as far more than just a business enterprise;
it is a much-needed service to society and its most vulnerable
members. Expanding on this in the following article are
Davidand Anne.
Our distinctive features
As a care home, we are unique in a number of ways. One of the ways in which
we’re unique is in terms of the demographic that we cater to: male adults with
learning disabilities and autism who have a history of criminal behaviour, but
who are no longer subject to the usual criminal proceedings due to their mental
conditions. This is a very select group of people and requires from us a degree
of specialty that is uncommon. These are people, after all, with very specific and
unusual problems. This is why we ensure all of our staff are fully equipped with the
necessary knowledge and skills, both theoretical and practical, to help such people.
FACTS ABOUT
RESOLVE CARE
»Co-directors: David King and
Anne Graham
»Founded in 2008
»Based in County Durham
»Services: Residential care for
male adults with learning
disabilities and autism
»No. of employees: 32
»Both of their homes are rated
“outstanding” by CQC
»The directors have a paper
published in the Journal of
Intellectual Disabilities and
Offending Behaviour
Resolve Care
21RESOLVE CARE |
BEST PRACTICE REPRESENTATIVE 2019
Of course, this whole undertaking
must be married with a certain degree
of business acumen, especially when
there is not much funding at hand,
but care must – and does – remain
sovereign among ourvalues.
This brings us on to the second
thing which makes us unique: our
specialism. Unlike many other care
homes, we direct our care home with
many years of experience behind us
in this particular segment of learning
disabilities care. It’s for this reason
that we’ve managed to contribute
an academic paper to the
Journal of
Intellectual Disabilities and Offending
Behaviour
. In this regard, two main
theories underpin our efforts: one
is the recognition of the lifelong
effects that negative early childhood
experiences can have on human
psychology (CF attachment theory),
and the other is occupational therapy
– which is the view that rehabilitating
offenders is best achieved by
offering them a meaningful place
in an organisation or community.
We’ve pored over the literature on
this subject and successfully put it
into practice at Resolve Care – that
we’ve done so is evident in the fact
that no one in our care has gone on
toreoffend.
Yet another aspect of our business
which distinguishes us is our focus
on bringing those under our care a
more esteemed position in society (CF
occupation therapy) – often something
they have lacked their entire lives.
Ultimately, we want them to feel like
they are a valued part of the world,
which results in them also placing
greater value on society. In order
to achieve this, we integrate them
into many schemes: luncheon clubs,
gardening sessions, cooking courses,
maths and English classes, football
games, and general fitness exercises.
This aspect is especially important
because many in society are unwilling
to forgive offenders for what they
have done, which can further isolate
offenders subject to the Mental
Health Act. It’s our job to intervene in
High View House
courtyard
We ensure all
of our staff
are fully
equipped with
the necessary
knowledge
and skills, both
theoretical
and practical
THE PARLIAMENTARY REVIEW
Highlighting best practice
22 | RESOLVE CARE
this negative feedback loop so as to
benefit everyone. It’s heart-warming
to see this work out so well, with
many under our care feeling that
they’re engaged in something truly
worthwhile for the first time in their
lives – indeed, even some of our staff
feel this way too.
Moreover, by insisting on the highest
standards, we’ve managed to create a
wonderful environment which has won
the respect of everyone. After all, we
wouldn’t want others to live in a place
in which we ourselves wouldn’t want
to reside.
Challenges we face
One of the main challenges we face in
our sector is a negative public image.
As alluded to previously, the nature of
the crimes committed by those under
our care can be severe enough to
preclude them from the forgiveness
of much of society. Whether or not
the kind of treatment we offer such
offenders is fair is hotly debated at
times. Many believe that we are overly
kind and magnanimous, and that
these people should receive only the
bare minimum in terms of material
comfort. For some, it’s self-evidently
unjust to see offenders living such
pleasant and tranquil lives. Images
of this kind can invite a lot of anger
andfrustration.
We believe, however, that the actions
committed by these people were not
sufficiently within their control – that,
in some basic sense, these people are
also victims. Victims, that is, of their
own psychology. It is in the interests
of everyone – both victims and society
at large – for these people to become
functioning, harmless members of
society. We are at the fore of this
vital effort, and to do this, we have
to show a level of compassion which
is not always easy to muster. In
recognition of this difficult task, the
former health secretary, Jeremy Hunt,
offered us his congratulations in the
form of a letter.
By working hard to produce this
optimum environment, we believe
we’ve created a model worth
replicating nationwide. We’ve even got
further plans for the future, including
bringing on board an in-house
psychologist, and a nutritionist who
can both cook and teach. The end goal
is to allow those under our care to be
independent and to feel more at home
in the world – something we are well
on our way to achieving.
Ultimately, we
want them to
feel like they
are a valued
part of the
world
Low House vegetable
garden

www.resolvecare.com

This article was sponsored by Resolve Care. The Parliamentary Review is wholly funded by the representatives who write for it. The publication in which this article originally appeared contained the following foreword from Rt Hon Kwasi Kwarteng.

Rt Hon Kwasi Kwarteng's Foreword For The Parliamentary Review

By Rt Hon Kwasi Kwarteng

This year’s Parliamentary Review reflects on a tumultuous and extraordinary year, globally and nationally. As well as being an MP, I am a keen student of history, and I am conscious that 2020 would mark the end of an era. It will be remembered as the year in which we concluded Brexit negotiations and finally left the European Union. Above all, it will be remembered as the year of Covid-19.

In our fight against the pandemic, I am delighted that our vaccination programme is beginning to turn the tide – and I pay tribute to the British businesses, scientists and all those who have helped us to achieve this. But the virus has dealt enormous damage, and we now have a duty to rebuild our economy.

We must ensure that businesses are protected. We have made more than £350 billion available to that end, with grants, business rates relief and our furlough scheme supporting more than 11 million people and jobs in every corner of the country, maintaining livelihoods while easing the pressure on employers. The next step is to work with business to build back better and greener, putting the net zero carbon challenge at the heart of our recovery. This is a complex undertaking, but one which I hope will be recognised as a once in a lifetime opportunity.

Through the prime minister’s ten point plan for a green industrial revolution, we can level up every region of the UK, supporting 250,000 green jobs while we accelerate our progress towards net zero carbon emissions.

With our commitment to raise R&D spending to 2.4% of GDP and the creation of the Advanced Research & Invention Agency, we are empowering our fantastic researchers to take on groundbreaking research, delivering funding with flexibility and speed. With this approach, innovators will be able to work with our traditional industrial heartlands to explore new technologies, and design and manufacture the products on which the future will be built – ready for export around the globe.

And I believe trade will flourish. We are a leading nation in the fight against climate change. As the host of COP26 this year, we have an incredible opportunity to market our low-carbon products and expertise. Our departure from the EU gives us the chance to be a champion of truly global free trade; we have already signed trade deals with more than 60 countries around the world.

As we turn the page and leave 2020 behind, I am excited about the new chapter which Britain is now writing for itself, and for the opportunities which lie ahead of us.
Rt Hon Kwasi Kwarteng
Secretary of State for Business, Energy and Industrial Strategy