
3SBM SERVICES LTD |
BEST PRACTICE REPRESENTATIVE
our success. First of all, there’s
“excellence” – this represents our
willingness to meet all challenges and
to be the best we can; being just good
is not good enough. Then there’s
“passion”, which communicates to us
and others that we love what we do.
Our clients regularly comment on our
high levels of customer service and the
obvious excitement and energy we
have for the work we do. Our ability
to deliver creative solutions and our
understanding that no two schools
are the same comprises our third
value: “innovation”. “Collaboration”
stands for our constant readiness
to share experiences, resources and
opportunities. Last but not least,
“caring” reminds us who we are
fundamentally catering for – namely,
young people and schools. Ultimately,
we love working in the sector that
we’re in.
Challenges facing the
company
One of the difficulties we experience
as a company is that many schools are
unaware of the need to have quality
business functions underpinning
teaching and learning or the potential
benefits of using a service like ours
to develop these. Many are steeped
in tradition, renewing contracts with
suppliers they have bought into
for years without challenging their
quality or value for money and are
not yet willing to think innovatively
to create the best solutions for their
organisation. With a large number
of schools experiencing challenging
financial circumstances, not being
creative and innovative is no longer
anoption.
One of the reasons underlying this is
that many schools are reluctant to see
their operations in business terms. One
might think this would be less the case
for academies, but quite often even
they think in these terms too.
Working from a strong
foundation
Our business model is successful
enough that, even from day one,
the company was making a profit
without the need for extra funding
or borrowing. Since then, we have
continued to move from strength to
strength, both in terms of turnover
and our geographic presence. Starting
locally, we have since become a
nationwide service provider. Because of
this strong foundation, I am confident
that we have a healthy and exciting
future in store for us.
However, a business model is only as
good as the people who serve it. In this
regard, SBM Services Ltd is incredibly
lucky to have a passionate team who
really care about delivering the best
possible results for schools across
the country. Our hope is that, as we
approach the future, we will be able to
convince schools on tight budgets – of
which there is no shortage – that our
services offer excellent value and are
actually an investment that saves them
money and supports the delivery of
high-quality teaching.
Since then, we
have continued
to move from
strength to
strength, both
in terms of
turnover and
our geographic
presence
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The company’s head
office, located in Essex