The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from Sub-Cool FM is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.
Sub-Cool FM
THE PARLIAMENTARY REVIEW
Highlighting best practice
THE PARLIAMENTARY REVIEW
Highlighting best practice
34 | SUB-COOL FM
Director Jacob Swei
Unrivalled high residential
installations
Director Jacob Swei says that customer comfort is Sub-
Cool FM’s business. The firm provides award-winning air
conditioning solutions and dedicates itself to providing a
quality service before, during and after installation. Jacob tells
The Parliamentary Review
that he and the team at Sub-Cool
are aiming to disrupt the way the industry operates and to be a
vanguard of the “new school”. He talks about how they seek to
do this through what they call a “care more” approach.
We are a new age air conditioning company which carries out specialist heating,
ventilation and air conditioning services. This includes the installation, service and
maintenance of air conditioning systems for commercial, residential, co-operative
and civil areas across the south of England. Our team of nine directly employed
staff operate from our base in Crawley, and we have seen significant growth in the
last few years, with our sales doubling year on year.
In the past year, we have sought to push our industry to new heights. We have
done this by offering our end users products and services which go far beyond
the accepted norm of air conditioning. Throughout all we do, we aim to add
pizzazz and finesse to a fairly stagnant industry, trying to modernise our sector and
improve its reputation.
New school vs old school
Across the UK, there are thousands of heating, ventilation and air conditioning
companies which have been in operation for a while and offer end users a
satisfactory level of service and an old-school way of operating. These companies
FACTS ABOUT
SUB-COOL FM
»Director: Jacob Swei
»Established in 2015
»Based in Crawley, West Sussex
»Services: Residential,
commercial, corporate and
civil HVAC
»No. of employees: 9
Sub-Cool FM
BEST PRACTICE SPONSOR 2020
THE PARLIAMENTARY REVIEW
Highlighting best practice
34 | SUB-COOL FM
Director Jacob Swei
Unrivalled high residential
installations
Director Jacob Swei says that customer comfort is Sub-
Cool FM’s business. The firm provides award-winning air
conditioning solutions and dedicates itself to providing a
quality service before, during and after installation. Jacob tells
The Parliamentary Review
that he and the team at Sub-Cool
are aiming to disrupt the way the industry operates and to be a
vanguard of the “new school”. He talks about how they seek to
do this through what they call a “care more” approach.
We are a new age air conditioning company which carries out specialist heating,
ventilation and air conditioning services. This includes the installation, service and
maintenance of air conditioning systems for commercial, residential, co-operative
and civil areas across the south of England. Our team of nine directly employed
staff operate from our base in Crawley, and we have seen significant growth in the
last few years, with our sales doubling year on year.
In the past year, we have sought to push our industry to new heights. We have
done this by offering our end users products and services which go far beyond
the accepted norm of air conditioning. Throughout all we do, we aim to add
pizzazz and finesse to a fairly stagnant industry, trying to modernise our sector and
improve its reputation.
New school vs old school
Across the UK, there are thousands of heating, ventilation and air conditioning
companies which have been in operation for a while and offer end users a
satisfactory level of service and an old-school way of operating. These companies
FACTS ABOUT
SUB-COOL FM
»Director: Jacob Swei
»Established in 2015
»Based in Crawley, West Sussex
»Services: Residential,
commercial, corporate and
civil HVAC
»No. of employees: 9
Sub-Cool FM
35SUB-COOL FM |
HOUSING
work simply, deliver their projects on
time and occasionally throw in a free
lunch or a game of golf here andthere.
Over the past ten years, there hasn’t
been a significant benchmark in the
ageing air conditioning industry which
has really had to drive companies to
stay on their toes. This can lead to
lethargy and stagnation.
Yet, the sector itself, and the demands
of consumers, has continued to grow
and develop. In the last 18 months,
we have seen a surge in the desire and
need for greater user control. As the
desire for master control, alongside
master comfort, has grown, allied to
a need for greater system efficiency,
the demand for home automation and
building management system controls
has doubled.
To adapt to this growing desire for
control, room occupancy sensors,
mobile phone control systems and
remote access systems have all been
developed. As a company, we have
adapted and embraced these new
technological advances. We believe
that those who fail to move with
the times, and simply cling to more
traditional methods, will naturally
fadeaway.
Our “care more” approach
In the same way that foundations
are the base on which buildings are
formed, our purpose is what keeps us
consistent. We aim to treat all of our
clients with a high level of support and
care, something which applies across
all of our services and the fields we
operate in.
In an age where time is of the essence,
we have proven across every project
we have undertaken that we can
provide a swift and effective service.
We work for a diverse range of clients,
from celebrity comedians and National
Rail providers to your next-door
neighbour, but no matter the client,
we are committed to maintaining this
high level of service.
Over the past four years, we have
carried out over 4,000 residential
installations. Of these 4,000
installations, around a quarter were
for new-build houses. Our work in this
field has highlighted the many issues
residents of these houses face and
the effects of poor initial construction.
In certain instances, rooms with an
Who needs boilers?
Electric cities are the future
AC and MVHR is now
the norm in all retrofit
and new build projects
for Sub-Cool FM
We believe
that those
who fail to
move with the
times and
cling to more
traditional
methods, will
naturally fade
away
“
“
THE PARLIAMENTARY REVIEW
Highlighting best practice
THE PARLIAMENTARY REVIEW
Highlighting best practice
36 | SUB-COOL FM
ambient temperature of 25 degrees
Celsius have seen this rise to over 40
degrees, and so our systems can be
absolutely essential for the comfort of
the residents.
We have solved thousands of instances
of these issues while also working to
help ease noise pollution in homes and
reduce the risk of crime, as residents
no longer have to keep their windows
open during the night.
While solving these issues once they
have arisen is a necessary step, real
value and progress will be made
when they are prevented at the very
outset. The best way to do this is
through the installation of smart home
automation, smart lights and smart air
conditioning. House builders can leap
ahead of their competition by looking
to drive value into homes during the
construction process. We are open to
collaboration with these housebuilders,
and if we are brought in at the
beginning of a project, efficiency and
cost-effectiveness will be increased.
Our involvement is backed up by our
commitment to maintenance, and we
continue to service our units long after
they have been installed.
On the publicly focused side of the
company, we have recently completed
a flagship project to install heating,
ventilation and air conditioning in a
south London Network Rail depot. We
completed an entire refurbishment and
installed a full air conditioning system,
alongside ventilation, which covered
two floors.
A benchmark for the future
As we look ahead, I predict that
the growth in demand for control
innovation will slow down. Financial
and political uncertainty may well turn
our industry from a necessity into a
luxury, but trends like these are very
hard to accurately predict.
The Chartered Institution of Building
Services Engineers have recently
updated their guides, aiming to
improve the way air pollution is
handled within buildings. Because of
this, I believe next year will see a drive
towards specialist air filtration, further
driving innovation to reduce the
environmental impact of our sector.
Despite this uncertainty, I know
our company will continue to push
our industry forward, offering all of
our clients an unrivalled care-more
approach to air conditioning.
I believe that
2020 will see
a drive
towards
specialist air
filtration
“
“
Team training and
development is the
backbone of our
company
Training and
development in a live
working environment