Totaljobs Group

Highlighting best practice as a representative in The Parliamentary Review

The ability to listen and learn from one another has always been vital in parliament, in business and in most aspects of daily life. But at this particular moment in time, as national and global events continue to reiterate, it is uncommonly crucial that we forge new channels of communication and reinforce existing ones. The following article from Totaljobs Group is an attempt to do just that. We would welcome your thoughts on this or any other Parliamentary Review article.

CEO Jon Wilson
Helping people find meaningful
work, even in extraordinary times
Totaljobs is one of the UK’s leading hiring platforms, with
over 150,000 live job adverts online, helping people to
find any type of job, in any industry, across the UK. With
more than 20 years’ experience in the online recruitment space,
its careers advice service helps jobseekers build a CV, write a
cover letter and prepare for interviews. For businesses, Totaljobs
offers advice on finding the best talent and managing a
diverse and productive team, and provides insight into an ever-
changing recruitment market. CEO Jon Wilson explains more.
From days spent circling “help wanted” adverts in newspapers, to instant, relevant
recommendations – what it means to look for a job has changed dramatically.
Whether helping someone find a gig or their life’s calling, we are committed to
raising the bar in recruitment and finding the right job for everyone.
Millions of people use our online platform every month and each one has their
own unique need. They could be looking for a promotion, to work from home,
or even a cycle to work scheme. But for those inbetween jobs, typically they want
just that: a job. To help in their search, we have over a hundred thousand live job
adverts on our site at any one time, strengthened by technology to match the right
recommendations to the right people.
There are two sides to the coin though, and we’re equally committed to helping
employers – from the family-run enterprises to the global powerhouses – find the
people they need to achieve their business’s goals. This, particularly in difficult
economic circumstances, needs to be quick, easy and cost-effective.
»CEO: Jon Wilson
»Founded in 1999
»Head office inLondon with
regional offices around the UK
»No. of employees: Over 800
Totaljobs Group
Highlighting best practice
Huge footprint, huge team
Formed in 1999, Totaljobs Group
is made up of11 sites, including
our flagship brand Totaljobs. In
the Totaljobs network, roles seen
on Totaljobs will also appear on
the most relevant industry-specific
sites in our family. These include
Jobsite, CityJobs, RetailChoice,
eMedCareers, CareerStructure and
JustEngineering. Alongside this,
within Totaljobs Group, we have
hospitality specialists in
and CatererGlobal, CWJobs for IT and
technology positions, and the graduate
This huge footprint on the online
recruitment industry is powered by
people. We employ over 800 people
in the UK, based out of a head office
in London, with regional offices in
Birmingham, Cardiff, Glasgow, Havant,
Leeds, Manchester and Nottingham.
From our dedicated customer service
staff helping jobseekers with their
search, to our large team of tech
experts creating innovative solutions
to ease the burden on employers, we
all play a part in making recruitment
easier and fairer than ever before.
We work so that you can
Our guiding principles are simple but
The first is to make sure we meet the
needs of our users
our customers.
This means not only filling job vacancies
but filling them with the right people
in order to drive job satisfaction,
employee engagement and staff
retention. For example, we recently
announced an exciting new partnership
with employer branding specialists
Universum, who conduct extensive
research to advise organisations on
the wants, needs and drivers of the
modern workforce. Operating in 60
markets globally, they have worked
with almost 2,000 businesses to date.
This partnership allows us to ensure
that we can help employers stand out
and attract the best talent.
Secondly, it is abundantly clear that
technology is key to the future of
recruitment. We have invested heavily
in building solutions to help our users
and our customers. The pain points
of our clients are centred on finding
cost-efficient ways to recruit the
best people, quickly. For example,
with the outbreak of Covid-19, we
reacted swiftly to release a best-in-
class video interviewing software, to
keep business on track. Similarly, we
have recently launched a service called
Equality Boost, which allows recruiting
businesses to harness technology
to turn their diversity initiatives
into reality. Using programmatic
advertising, employers such as the
Metropolitan Police have been able to
showcase their career opportunities to
people of a more diverse background,
in order to broaden their reach and
improve the diversity of their hiring.
Finally, our research and data puts us
at the heart of debates around the
economy and the working world. The
outbreak of Covid-19 was a huge
upheaval for businesses, and through
regular video calls, roundtables and
The Totaljobs marketing
team busy brainstorming
in our London office
We all play a
part in making
easier and
fairer than
ever before
webinars, we were able to stay
abreast of the challenges they face
in navigating a turbulent economy.
As such, we provide regular updates
on the health of the job market,
advice on recruitment best practice
and insight into the trends affecting
Britain’s workforce. This includes our
latest research into the Lifetime Skills
Guarantee, where we are taking
the views of employers directly to
policymakers and helping to make
meaningful change to drive the success
of a promising government initiative.
Adapting to the market
As we help our customers overcome
their challenges, we have needed
to adapt. We know that worldwide,
programmatic advertising is becoming
the norm forconsumer marketing,
making upoverhalf of total advertising
spend . As we look to stay ahead of the
curve, we have modified our business
model, and worked with our US-based
sister company Appcast to bring this to
the UK recruitment market.
With the launch of Totaljobs
Performance, we can offer greater
transparency, and ultimately total
control of recruitment spend for
employers. In short, rather than
paying a rate to advertise a job on
our platform, businesses looking to
hire can now simply pay for each
application they receive. With this,
they can determine their spend –
and ensure they reach their pre-set
recruitment targets. This is already
revolutionising the way that employers
in industries such as social care and
logistics recruit within the UK.
A shared perspective
The employment market acts as a
leading indicator of the country’s
economic performance, and while
there are benefits for us in being the
bellwether of the UK’s economy,
this means that things change very
quickly. Our industry can be affected
by seasonality, heatwaves and school
holidays, as well as huge global events
such as the outbreak of Covid-19,
and the political uncertainty of the
past few years. When businesses go
through these challenges, face hurdles
and are affected by uncertainty, we
do everything we can to help them
overcome such obstacles, through
honest advice, innovative tech, best-in-
class service and flexibility.
However, it’s clear when British
businesses feel the effect of these
events, we do too. So, while we may
be the marketplace for employers
and workers to connect – we too are
monitoring economic performance,
facing skills shortages, embracing vital
diversity and inclusion initiatives, and
adapting to a new working world.
As the fallout from the Covid-19
outbreak becomes clearer, we remain
driven by an ambition to help everyone
access meaningful employment and,
ultimately, to improve the world of
work. We will do this by removing the
barriers for employers to find the right
people, and people to find the right job.
As the fallout
from the
becomes clearer,
we remain
driven by an
ambition to help
everyone access
»Put the candidate first. Helping people find a job they love, as
a guiding principle, makes our other objectives much easier, by
providing our clients with relevant applications from the right people.
»Talk to the right audience. We operate 11 brands in the UK, each
with its idiosyncrasies and brand values – and each brand must
demonstrate those to the people who use them.
»Fair pricing for all clients. We are creating a fairer recruitment
marketplace, where each customer benefits equally from our
service, and a better experience for our candidates as they look for
their next job.
»A culture of innovation. Through product development, and an
investment into technology we can truly meet our customers’
needs, now and in the years to come.
»Walk the walk, rather than just talk the talk: championing equality,
diversity and fairness not only in all workplaces, but also in our
own; and by striving to be a workplace that our people love. In this
way, we can help other employers follow suit.

This article was sponsored by Totaljobs Group. The Parliamentary Review is wholly funded by the representatives who write for it. The publication in which this article originally appeared contained the following foreword from Rt Hon Kwasi Kwarteng.

Rt Hon Kwasi Kwarteng's Foreword For The Parliamentary Review

By Rt Hon Kwasi Kwarteng

This year’s Parliamentary Review reflects on a tumultuous and extraordinary year, globally and nationally. As well as being an MP, I am a keen student of history, and I am conscious that 2020 would mark the end of an era. It will be remembered as the year in which we concluded Brexit negotiations and finally left the European Union. Above all, it will be remembered as the year of Covid-19.

In our fight against the pandemic, I am delighted that our vaccination programme is beginning to turn the tide – and I pay tribute to the British businesses, scientists and all those who have helped us to achieve this. But the virus has dealt enormous damage, and we now have a duty to rebuild our economy.

We must ensure that businesses are protected. We have made more than £350 billion available to that end, with grants, business rates relief and our furlough scheme supporting more than 11 million people and jobs in every corner of the country, maintaining livelihoods while easing the pressure on employers. The next step is to work with business to build back better and greener, putting the net zero carbon challenge at the heart of our recovery. This is a complex undertaking, but one which I hope will be recognised as a once in a lifetime opportunity.

Through the prime minister’s ten point plan for a green industrial revolution, we can level up every region of the UK, supporting 250,000 green jobs while we accelerate our progress towards net zero carbon emissions.

With our commitment to raise R&D spending to 2.4% of GDP and the creation of the Advanced Research & Invention Agency, we are empowering our fantastic researchers to take on groundbreaking research, delivering funding with flexibility and speed. With this approach, innovators will be able to work with our traditional industrial heartlands to explore new technologies, and design and manufacture the products on which the future will be built – ready for export around the globe.

And I believe trade will flourish. We are a leading nation in the fight against climate change. As the host of COP26 this year, we have an incredible opportunity to market our low-carbon products and expertise. Our departure from the EU gives us the chance to be a champion of truly global free trade; we have already signed trade deals with more than 60 countries around the world.

As we turn the page and leave 2020 behind, I am excited about the new chapter which Britain is now writing for itself, and for the opportunities which lie ahead of us.
Rt Hon Kwasi Kwarteng
Secretary of State for Business, Energy and Industrial Strategy